Care Coordinator (54036)

ApolloMD • Atlanta, GA

6d • $15

About The Position

The Care Coordinator plays a key role in supporting RelyMD’ s telehealth operations by ensuring a seamless and positive experience for both patients and providers. In this role, you will assist with patient intake, coordinate provider assignments, and facilitate patient discharge and customer support needs. We are looking for someone who is detail-oriented, compassionate, able to multitask, and thrives in a fast-paced virtual environment.

Requirements

• Medical experience required (Medical Assistant or LPN preferred)
• Available to work 12-hour shifts which may require nights and weekends as needed
• Reliable internet, uninterrupted cell service, and a quiet, distraction-free workspace
• Proficiency in navigating and utilizing web-based electronic health records (EHR) systems.
• Strong communication skills and professionalism when engaging with medical providers, patients, and teammates
• Exceptional attention to detail, ability to multitask, and commitment to providing high-quality patient care.
• Ability to remain in a stationary position (sitting or standing) for extended periods while performing computer-based tasks
• Ability to operate standard office equipment, including a computer, keyboard, mouse, and headset
• Ability to communicate clearly and effectively via phone, chat, and video platforms
• Ability to occasionally lift or move office items or equipment weighing up to 10 pounds

Responsibilities

• Assist with patient intake
• Coordinate provider assignments
• Facilitate patient discharge
• Customer support needs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees