Care Coordinator

Operation PAR, IncInverness, FL
8d

About The Position

Responsible for managing the referrals that come for PAR’s services (phone lines, CAM, external entities, and internal referrals). Responsible for screening clients for admission into our services, ensuring they meet the necessary criteria for substance abuse and mental health treatment. Duties include conducting initial assessments, reviewing treatment consents, and explaining patient rights and responsibilities. Manages the intake process, including financial reviews and documentation. Using telehealth services for clinical screenings and counseling. Performs various administrative tasks as assigned. Care Coordination for clients to include intake, discharge planning, outreach, and linkages to other services both within and without PAR.

Requirements

  • Bachelor’s degree in a directly related field plus two years of direct client service experience in mental health or substance abuse.
  • Master’s degree in counseling or a directly related field with two years of direct client service experience in mental health or substance abuse, licensed or pursuing licensure preferred
  • Knowledge of substance use, mental health, harm reduction, and trauma informed care
  • Identify effects of psychoactive substances on clients and families
  • Understand co-existing medical and psychological disorders
  • Know accepted levels of treatment, recovery, and relapse prevention
  • Participate in interdisciplinary treatment planning
  • Use screening criteria for substance use disorders and mental health needs
  • Tailor placement recommendations to client individual needs and cultural identity
  • Familiarity with community and internal resources
  • Meet contractual and program service standards
  • Timely documentation of all client information and screenings are documented in the agency's electronic health record (EHR) system.
  • Adhere to state, federal, and agency regulations regarding client confidentiality and service provision.
  • Maintain accurate records for auditing and quality assurance purposes.
  • Commitment to workplace of dignity and respect
  • Compliance with all Equal Employment Opportunity rules and guidelines
  • Ability to work with others cooperatively and cordially in a spirit of teamwork
  • Ability to appear at work as scheduled, mindful of the company’s attendance policies
  • Ability to accept direction from managers and supervisors in a respectful and collaborative manner
  • Ability to move about treatment facility, both indoors and out
  • Ability to lift and carry 5 to 10 pounds reasonable accommodation will be made for otherwise qualified individuals with a disability.
  • Proficiency with Microsoft Windows-based computers
  • Ability to document in an electronic health record system
  • Ability to use Zoom and Teams virtual platforms
  • Highly organized
  • Familiarity with Data Collection and Analysis
  • Must have a valid driver's license.
  • Must pass a level II background check and drug screen.

Nice To Haves

  • MCAP, CAP, or CAC certification from the Florida Certification Board preferred

Responsibilities

  • Managing referrals for PAR’s services
  • Screening clients for admission into services
  • Conducting initial assessments
  • Reviewing treatment consents
  • Explaining patient rights and responsibilities
  • Managing the intake process, including financial reviews and documentation
  • Using telehealth services for clinical screenings and counseling
  • Performing various administrative tasks
  • Care Coordination for clients to include intake, discharge planning, outreach, and linkages to other services both within and without PAR

Benefits

  • 9 paid holidays per year
  • 3 weeks of PTO per year (on top of holidays).  PTO increases to 4 weeks/year after 2 years of employment, and then to 5 weeks/year after 5 years of employment.
  • Medical/Dental/Vision/Life Insurance
  • 401k matching
  • Tuition reimbursement
  • Continuing education, reimbursement for professional certifications, licensure and qualified supervision.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Number of Employees

251-500 employees

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