Care Coordinator (Medical Receptionist/PSR)

BreakThrough Physical Therapy•Cary, NC

5d•$17 - $18•Onsite

About The Position

BreakThrough Physical Therapy, a member of the Confluent Health family, is seeking a Full-Time Care Coordinator to join our Cary Pediatric Clinic. This role is perfect for someone who enjoys working with children, thrives in a fast-paced environment, and is passionate about creating a welcoming, family-friendly experience! Salary: ~$17-$18 /HR Schedule Needed: M-F 8am-5pm How CIM Supports You: Competitive salary Employee-centric work culture from the top, down! Medical, dental, vision, STD, LTD insurances Generous PTO 401(k) Employer Matching Free Life Insurance Parental Perks! And more! What We’re Looking For: A friendly, patient, and compassionate individual who enjoys working with children and their families Strong communication and organizational skills Ability to multitask and stay organized in a busy clinic setting A team player who contributes to a positive office culture

Requirements

High School Diploma/GED required
Basic office and customer service skills
Previous experience in a similar role desired but not required

Responsibilities

Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.