Care Coordinator

Visiting Angels•Midlothian, VA

8d•$53,000 - $60,000

About The Position

Visiting Angels Richmond, VA is actively seeking a professional, compassionate, highly organized self-starter to join our award-winning Senior In-Home Care Team as a Care Coordinator. This position plays a vital role in supporting both our clients and caregivers while ensuring daily operations run smoothly. The Care Coordinator is responsible for leading the full-cycle recruitment of Caregivers, managing client and caregiver schedules and providing administrative support to the office team. We are seeking a true team player – someone who takes pride in their work and is motivated to grow with our organization. Our Agency provides the highest level of Home Care Services possible to our Clients in a supportive, collaborative, team-based environment that truly sets us apart from our competition. At Visiting Angels, our mission is to provide the highest quality care to those that you love, and we are so honored to serve. Our core competency is providing compassionate care consistently, while seeking opportunities to continually improve our services to exceed expectations. Our focus is you; your safety, health, happiness and well-being. We have and will forevermore focus on caring for our customers, for they are at the heart of why we exist at all. Letting our Angels care for you in an excellent manner is our passion!

Requirements

Successful candidates will possess exceptional interpersonal and relationship-building skills, a strong attention to detail, a positive attitude, a strong work ethic, flexibility, and the ability to thrive in a dynamic, fast-paced environment.
Strong organizational and time management skills
Professional, compassionate and dependable demeanor
Ability to work independently and collaboratively
Excellent communication skills (written and verbal)
Proficient with Microsoft office and ability to learn our scheduling software
Detail-oriented with strong problem-solving skills

Nice To Haves

Prior office, scheduling and HR experience preferred

Responsibilities

Lead and ensure full-cycle recruitment of Caregivers, including posting jobs,reviewing resumes/applications, conducting phone screens, scheduling and conducting in-person interviews and managing communications with candidates.
Lead pre-employment processes such as background checks, reference checks,and retrieval and organization of required employment documents
Coordinate new hire onboarding and orientation, ensuring employees are set upfor success and feel welcomed into the company
Maintain accurate and confidential employee records and personnel files in the company’s scheduling and payroll systems.
Conduct audits to ensure files are complete and in compliance with Stateregulations.
Coordinate and maintain client and caregiver schedules
Rotate afterhours and weekend on call responsibilities