211 Care Coordinator

United Way of Southwestern PennsylvaniaPittsburgh, PA
10d$38,000 - $44,000

About The Position

PA 211 Southwest is seeking a high performing Care Coordinator to help launch a pilot project titled PAWorkLift. This project focuses on bridging the gap between workforce development programs and social services, ensuring that young adults (ages 18-24) receive the supports they need to complete training programs and secure jobs that pay a living wage. This role will help job trainees overcome barriers related to basic needs--such as food, clothing and transportation--that interfere with their ability to complete training. The Care Coordinator will assist job trainees to resolve basic needs crises by providing support, service navigation, and follow-up. This role will connect trainees to a closed-loop referral network, manage referrals to completion, and track outcomes to ensure program success. This position is a 2-year grant-funded full-time (37.5 hours per week) position. Days and hours of work are Monday through Friday, 8:30 a.m. to 4:30 p.m. Some occasional nontraditional hours may be needed. This position is non-exempt under the FLSA.

Requirements

  • high school diploma or GED equivalent is required

Nice To Haves

  • Community Health Worker certification and/or bachelor's degree in social work, human services, or related field
  • minimum of two years' experience in health or human service, social work, or related nonprofit organizations
  • An equivalent combination of experience and education may be considered in lieu of education.

Responsibilities

  • providing support
  • service navigation
  • follow-up
  • connect trainees to a closed-loop referral network
  • manage referrals to completion
  • track outcomes to ensure program success
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