Care Coordinator
About The Position
As Care Coordinator, you’ll have a dynamic and critical role working with individuals diagnosed with mental health, substance use, dual diagnosis, and co-occurring disorders to provide care management and support. You will support clients in accessing treatment services and community resources. This role is about making a difference in the lives of the people we serve. As a Care Coordinator, you’ll bring the following qualifications: A Bachelor’s Degree; Degree is desirable in psychology, social work, health care, administration, or related human service field. Minimum of two years’ experience with social service organizations, and experience with coordination and referral for services. Excellent communication skills, organization skills, and computer skills are required.
Requirements
- A Bachelor’s Degree; Degree is desirable in psychology, social work, health care, administration, or related human service field.
- Minimum of two years’ experience with social service organizations, and experience with coordination and referral for services.
- Excellent communication skills, organization skills, and computer skills are required.
Responsibilities
- Engage with clients following admission to help them access treatment services within VOAMASS and externally with community-based providers.
- Facilitate 3 weekly groups with up to 16 residents on various topics.
- Engage and build rapport with clients in order to assist with referrals and coordination for services including primary care, mental health treatment, addiction treatment, recovery support, employment specialists, housing specialists and other social supports.
- Meet with each client biweekly to provide follow-up assessments and ensure that clients attend appointments and access treatment.
- Establish and maintain good working relationship with community based providers to ensure continued coordination.
- Serve as part of the integrated multidisciplinary care team to enhance client experiences and maintain agency compliance with state regulations and mental health professional standards.
- Maintains records through our electronic record keeping system according to VOAMASS Policies and Procedures. Complete all documentation and authorizations promptly, and comply with professional standards as required.
Benefits
- Excellent health, vision, and dental insurance with 85% of medical deductible and certain co-pays paid by employer
- Multiple opportunities to use pre-tax dollars to save for expenses such as health care (flexible spending account), child care, transit, and parking
- 403(b) retirement plan with employer match
- 24/7 nurse hotline for urgent health questions
- Employee assistance program to provide help with family concerns, stress management, legal issues, and more
- Employer-paid long-term disability and life insurance
- Pet insurance
- Tuition remission programs
- Loan forgiveness (Public Service Loan Forgiveness (PSLF) program)
- Generous vacation benefits, starting at three weeks and moving to four weeks after three years of employment
- 14 paid holidays, higher than industry average
- Fitness/wellness reimbursement to cover expenses such as gym membership
- Employee discount program on hundreds of items such as computers, cell phone plans and accessories, furniture, hotels, vacation home rentals, etc.
- Cash bonus, with no annual cap, for referring other qualified candidates for employment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
