Care Coordinator

European Service at Home•Palatine, IL

15d•$22 - $23

About The Position

Be a Hero and Make a Difference for the Elderly With Your Work European Service at Home, an Illinois leader in In-Home Services, is currently seeking a committed Care Coordinator for its local Palatine office. The ideal candidate will perform responsive and compassionate customer service to our Senior Clients and will be equipped to handle case management and direct supervision of Home Care Aides. WAGE: $22- 23ph on start, based on Experience ESSENTIAL FUNCTIONS As a Case Coordinator, you will: Work in a team environment to assure the accomplishment of the office's workload and goals Build and foster trusted, client-centered relationships to keep clients engaged in care services based on the Care Program Serve as a resource for technical questions, applications, and problem-solving Evaluate, Plan, Coordinate, and Manage Homecare Aides to ensure the client's and the company's best interests Maintain a good standing relationship with the Community Care Unit Ensure that client and employee records are complete and current

Requirements

Excellent reading and writing skills
Thoughtful people skills
Organizational and multitasking under tight deadlines
Basic computer and office experience
Ability to effectively delegate
Excellent communication in English
High School diploma

Nice To Haves

Bilingual is a plus

Responsibilities

Work in a team environment to assure the accomplishment of the office's workload and goals
Build and foster trusted, client-centered relationships to keep clients engaged in care services based on the Care Program
Serve as a resource for technical questions, applications, and problem-solving
Evaluate, Plan, Coordinate, and Manage Homecare Aides to ensure the client's and the company's best interests
Maintain a good standing relationship with the Community Care Unit
Ensure that client and employee records are complete and current