Care Coordinator (Medical Receptionist/PSR)

Strive Physical Therapy•Wyomissing, PA

1d•$16 - $17•Onsite

About The Position

Strive Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our Wyomissing team! Care Coordinator/Front Desk Medical Receptionist Job Type: Full Time Salary: ~$16-$17 /HR Clinic Location: Wyomissing, Pennsylvania 19610 Schedule Needed: (Shifts are from 6:45AM - 3:15PM 3 days per week and 10:45AM - 7:15PM 2 days a week) How Strive PT and Confluent Health Supports You: Structured training, hands on learning and mentorship, and ongoing support to help you grow both personally and professionally A focus to create a diverse, equitable, and inclusive workplace culture Generous Paid Time Off Industry-leading Medical, Dental, Vision, LTD insurances 401(k) Employer Matching Family Building and Parental Benefits

Requirements

High School Diploma/GED required
Basic office and customer service skills

Nice To Haves

Previous experience in a similar role desired but not required

Responsibilities

Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.