Care Coordinator - Indio

ROWI Teen & Parent Wellness Centers•Indio, CA

11h•Onsite

About The Position

Under the supervision of the Program Director, the Care Coordinator is responsible for coordinating care for all ROWI clients. This includes individualized service coordination such as orientation, transportation, doctor visits, and scheduling. The role ensures high standards of program implementation and client care, including supervision during groups, facilitating activities, conducting client orientations and assessments, and maintaining compliance with Joint Commission Standards. The Care Coordinator also handles documentation, coordinates and provides client transportation, assists with facility cleanliness, and manages daily client lunches. They are expected to serve as a positive role model, maintain confidentiality, adhere to dress code, complete tasks efficiently, and attend meetings. The position requires the ability to maintain clear boundaries with clients and staff, manage clients needing direct supervision, and engage in professional interactions and communication.

Requirements

Minimum of a high school diploma
Minimum of two (2) years driving experience
Minimum of 1-year working with kids in a therapeutic setting
Must be able to communicate with people from all educational and cultural backgrounds
Must cope constructively with stressful situations
Must demonstrate tact, initiative, resourcefulness, professional manner, enthusiasm, and non-judgmental attitude
Documents clearly and efficiently
Must have strong written communication skills
Strong interpersonal and organizational skills
Excellent written and verbal communication skills
Work effectively within an interdisciplinary team environment
Ability to set priorities and handle multiple assignments
Must have a valid driver’s license and eligibility for insurance with agency’s vehicles
Must have valid First-Aid & CPR Certification or be willing to obtain
Ability to manage time effectively
Ability to work with minimal supervision
Proficient in basic computer skills
Able to maintain clear boundaries with clients and staff
Engage in appropriate written and verbal communication with families and other professionals

Nice To Haves

Bachelor’s degree preferred
Experience with junior high or high school students is preferred

Responsibilities

Ensures programs and services are implemented at the highest standards and clients receive the highest level of care.
Responsible for client supervision and ensuring they attend designated groups throughout programming.
Facilitate assigned groups and activities as designated by the Facility Manager.
Conduct client orientation for all admits on day of admission or assign to another staff if not available. Including UA screening, PHQ9 and other assessments as directed.
Ensure compliance with Joint Commission Standards.
Document shift reports and share pertinent information with the team.
Coordinate the transportation schedule for all clients and drive clients as needed.
Document all transportation and group activity in EMR.
Administer and submit documentation in EMR for client Urine Analysis.
Assist with facility cleanliness as needed.
Responsible for coordinating client lunch daily.
Serve as a role model to treatment staff, clients, employees, and guests through a positive, caring, and professional attitude.
Maintain the confidential nature of clients and related activities.
Comply with the dress code.
Complete tasks in a timely and accurate manner.
Attend designated staff and in-service meetings.
Any additional duties as assigned by the management team.
Ability to maintain clear boundaries with clients and staff, set limits and manage clients when in need of direct supervision.
Maintains appropriate and professional interactions with clients and staff.
All documentation in EMR must be submitted within 24 hours.