Care Coordinator - Twin Cities Orthopedics
About The Position
The Care Coordinator will support the clinic and physician care team by providing administrative and patient care services. This position is full time and will be Monday through Friday between the hours of 7:00am and 5:00pm, out of our Edina, Eden Prairie, Plymouth & Burnsville locations - for a Spine and Pain NP will travel between several locations with them. Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.
Requirements
- High school diploma/GED or equivalent
- Administrative or medical office experience preferred
- Medical terminology knowledge strongly preferred
- Transcription experience, where applicable
- Customer service experience
- Comply with company policies, procedures, practices, and business ethics guidelines.
- Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
- Demonstrate prompt and reliable attendance.
- Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines. Prioritize workload effectively.
- Communicate respectfully and professionally in face-to-face, phone and email interactions.
- Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.
Responsibilities
- Provide communication and liaison between providers and patients
- Build Physician schedule and maintain scheduling template
- Schedule patient appointments, surgeries, and diagnostic tests.
- Obtains referral and/or authorization requirements per insurance guidelines.
- Provide follow up to patient inquiries, contacting provider as necessary
- Process mail and correspondence
- Coordinate the transmission and acquisition of patient records
- Maintain Physician schedule, communicating changes appropriately
- Transcription or medical scribing
- Assist in clinic with rooming, etc.
- Assist physician with legal practice, etc.
- Any and all other duties as assigned
Benefits
- Actual starting pay will vary based on education, skills, and experience.
- A $1,500.00 sign-on bonus will be offered, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for a sign-on bonus.
- We offer a comprehensive benefits package - to learn more click here.
- Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.
- All employees, regardless of hours, are eligible for 401(k) Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Ambulatory Health Care Services
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
