Care Coordinator

Episcopal Community Services (ECS) • San Rafael, CA

58d • $38 - $38 • Onsite

About The Position

The Care Coordinator will work directly with unhoused community members with significant mental health, substance abuse and criminal justice issues that impact their ability to maintain in the community. Clients reside on Binford Road and services will be provided at the site or in the community. The primary role is to navigate services, assess them for Coordinated Entry, secure housing placements with those who are eligible for Permanent Supportive Housing (PSH) opportunities, and help them reduce barriers to self-sufficiency through strong organizational, problem-solving, and analytical skills, while managing priorities and workflow.

Requirements

• Own vehicle, valid California Driver’s License and insurance.
• Ability to work as part of a multidisciplinary team.
• Experience working with severely mentally ill and/or substance abusing adults preferred.
• Ability and willingness to work independently in the office and in the community.
• Ability to work with a diverse population and cultural competency.
• Excellent listening and comprehension skills
• Good organizational, writing and computer skills.
• Flexible schedule.
• Willing to respond to crisis situations and be part of a rotating emergency on call system.
• Bilingual skills preferred but not required.
• Demonstrate behavior that supports the organization’s mission, vision, and values.
• Adhere to all program, funder, and organizational policies, and procedures.
• Communicate effectively and model integrity, fairness, and ethical business practices.
• Must secure finger image screening and annual TB screening.
• Must be able to meet physical requirements of the position which may include long periods of standing and/or walking and lifting of up to 25 lbs.
• The successful candidate must be able to work on-site to provide in-person work directly with clients.

Nice To Haves

• Experience working with severely mentally ill and/or substance abusing adults preferred.
• Bilingual skills preferred but not required.

Responsibilities

• Work with a caseload in a compassionate and supportive manner to achieve goals specifically related to housing, transportation, health, legal issues, and further treatment goals.
• Collaborate with co-workers and Binford Program Manager to promote successful participation in housing voucher and work experience programs.
• Cultivate and maintain relationships with community members and providers.
• Consistently Coordinate and implement overall treatment and services for assigned clients to ensure clear pathways to housing, as well as refraining from duplication of services.
• Present new services and opportunities to all clients in caseload and intervene with the clients’ behavior management programs as needed.
• Support clients in court, at housing-related appointments, social service agencies, in communication with Marin Housing Authority, etc.
• Utilize any available subsidies and affordable housing units to place clients into housing.
• Educate and roll out best practices for homeless outreach, street-based case management and de-escalation.
• Coordinate and distribute outreach supplies to individuals in encampments and RVs/vehicles on Binford Rd.
• Conduct all vulnerability assessments to eligible individuals or families residing on Binford Rd.
• Actively and accurately chart notes, action plans, outcome measures, incident reports, meetings, and other documentation in a timely manner.
• Represent the agency in the community and work with all partner organizations to achieve client goals.
• Participate in individual and/or group supervision and attend all required trainings and meetings.
• Perform all other duties and special projects as necessary for the good of the agency as directed by supervisor.

Benefits

• ECS offers industry leading healthcare benefits to support your physical and mental well-being.
• ECS will consider for employment qualified applicants with arrest and conviction records as consistent with San Francisco's Fair Chance Ordinance.
• ECS values a workplace where every individual is respected, supported, and given equal opportunity to thrive. We are an equal opportunity employer dedicated to creating a welcoming and inclusive environment for all.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees