Care Coordinator

Advocates • Randolph, MA

65d • $19 - $21

About The Position

The Community Support Program (CSP) Care Coordinator will provide coordinated behavioral health care management services as a member of the Advocates Community Counseling (ACC) and Integrated Care Management (ICM) teams to children, adults and families in need of services.

Requirements

• BSW degree or BA in related field from an accredited college/university.
• Two years of experience working within an outpatient, crisis, and medical settings.
• Ability to use an Electronic Health Record to document medically necessary clinical services.
• Must be able to perform each essential duty satisfactorily.
• Ability to communicate effectively verbally and in writing.

Nice To Haves

• Bilingual/trilingual (Spanish/Portuguese) preferred; candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.
• Commitment to Advocates' values and mission.

Responsibilities

• Conduct screenings and assessments with members to evaluate needs and determine eligibility for appropriate services.
• Utilize standardized assessment tools and document relevant information to support service planning.
• Offer focused, short-term services to help members achieve their goals within 3-6 months.
• Meet individuals receiving support in community-based settings.
• Work collaboratively and effectively with individuals receiving services, medical teams, and behavioral health providers to provide integrated care management services.
• Coordinate all aspects of service delivery with team members as outlined in integrated treatment plans.
• Collaborate with existing providers and other collaterals and coordinate services in accordance with the individual’s integrated treatment plan.
• Participate in integrated team meetings to ensure effective communication among team involved in individual’s care.
• Follow the individual across the continuum of care for the purposes of care coordination.
• Partner with the individual, their care team providers, and supports to ensure that the integrated treatment plan and crisis plan are implemented as developed and adjust as needed.
• Monitor individual’s progress and assist clinical team in evaluating the need for continued clinical services.
• Identify community resources and develop natural supports.
• Meet with members in the community, as needed, to conduct assessments, provide support, and coordinate services in accessible settings.
• Ensure that individuals receiving services are treated with dignity and respect in accordance with Advocates Human Rights Policy.
• Adhere to all Advocates Way principles.
• Attend and actively participate in supervision, teaming, and clinical rounds with medical team.
• Perform all duties in accordance with the agency’s policies and procedures.
• Complete all required documentation in a timely manner.

What This Job Offers

• Education Level: Bachelor's degree