Care Coordinator- Williamsburg
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
At Tend, we do dental differently. Tend is rewriting the playbook of modern dentistry by building a company around the patient and the provider. We believe that with the power of technology, a hospitality-driven mindset, and a top tier clinical team, we can make going to the dentist something to look forward to. Our vision is to transform the dental experience into one that is empowering, human and personalized. Since launching in 2019, we have provided exceptional care to over 100,000 patients across five major cities: New York, Washington DC, Boston, Atlanta and Nashville. With thousands of five-star reviews, Tend has become one of the country's top-rated and in-demand dental practices, with over 650 team members to support this mission. We’re continuing to grow quickly and looking for the best of the best to come join our team. The Care Coordinator’s primary responsibility is to ensure the patient’s studio experience is world-class. This includes the patient leaving feeling their treatment was outstanding, the next steps in care are clearly understood, their financial obligations resolved and articulated clearly, and their next visits are planned and prepared. To deliver the best experience, the Care Coordinator will act as the clinician and patient liaison. They are knowledgeable about dental treatment and timeframes and will be able to explain treatment plans and reasons for diagnosis. They also coordinate, as needed, with other studios and providers within the organization, making sure referrals and correspondence are received and followed up on. The Care Coordinator is ultimately a patient advocate and works to ensure Tend’s patients are able to receive the care that they need.
