CARE COORDINATOR (SECRETARY/RECEPTIONIST) 40 HRS/WK, 1ST SHIFT

Blanchard Valley Health System • Findlay, OH

116d

About The Position

The Care Coordinator (Secretary/Receptionist) position at Blanchard Valley Health System is designed to communicate with patients and provide essential administrative support for the practice. This role is part of a health system that serves over 100,000 households in an eight-county area, emphasizing a mission of caring for a lifetime and a vision of extraordinary people providing exceptional care.

Requirements

• High school graduate or GED equivalent.
• Use of technology, associated applications and office equipment.
• Positive service-oriented interpersonal and communication skills.
• Behavior needs to adhere to BVHS policies regarding workplace civility and standards of behavior.
• Comply to all organizational privacy policies and procedures.
• Demonstrate knowledge and skills necessary to provide care appropriate to the age of the patient served.

Nice To Haves

• Previous customer service experience.
• Electronic Medical Records (EMR) experience.
• Medical terminology.

Responsibilities

• Schedule and manage patient appointments using Electronic Medical Records (EMR). Manage the Provider's daily patient schedule.
• Accurately complete the registration process.
• Document management, patient referrals, prior authorizations and validation of benefits.
• Responsible for payment collection.
• Open and set up the office for the day. Stock office supplies.
• Maintain patient waiting area for cleanliness.
• Responsible for enhancing our patients experience and upholding the mission, vision and values of the organization.
• Willingness to participate in process improvement.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Nursing and Residential Care Facilities
• Education Level: High school or GED