Care Coordinator (QP), Foster Care

About the position

At CTSHealth, our vision is to improve the quality of life for children who have experienced unfortunate situations beyond their control. We employ hard-working, dedicated, caring team members who are committed to excellence and empowering children and families through therapy, education, and prevention-based care. The primary purpose of this position is to oversee the provision of Family Foster Care & Therapeutic Foster Care Level I & II services to consumers. The clinical supervision and training of Level I & II providers, monitoring for appropriate service delivery, ensuring outcome-based services, and monitoring for compliance with service requirements. This process is facilitated by using the System of Care approach for consumers up to age 21. Servicing care may combine the duties of the social worker or case coordination and licensing social worker.

Responsibilities

• Ensure Client Rights are being adhered to for all consumers.
• Abide by and implement all the policies, procedures, regulations, and standards that govern the agency.
• Represent CTS Inc. professionally in the community with all other agencies (i.e. schools, court system, mental health, department of social services, etc.).
• Responsible for attending to all the rules and regulations of the agency, state, and federal statutes, and attending rules of quality improvement, medical records, finance, etc. of the agency.
• Monitor quality service delivery that is in-line with best practices for delivery of services to child populations while providing consumer choice.
• Provide case management to ensure proper assessments are conducted for each consumer and that the consumer is at the proper level of care due to assessments and behaviors.
• Monitor the mental and physical health needs of the clients and report any concerns to supervisor.
• Assure all required Medicaid record rules and deadlines are met.
• Approve services and coordinate these approved services with all treatment team members.
• Conduct and attend child family teams.
• Assure all service plan requirements are met.
• Complete and update PCPs as needed with a minimum of yearly updates.
• Complete SAR requests for level I & II therapeutic consumer authorizations.
• Maintain 100% Authorizations with no gaps in service for all Level I and II therapeutic Consumers.
• Provide 24-hour on-call support for crisis for case manager’s case load.

Requirements

• Must be at least 18 years of age.
• Be able to read, write and effect both written and verbal communication successfully.
• Understand and follow directions.
• Possess no substantiated findings of abuse or neglect listed on NC Health Care Registry, and no criminal convictions.
• Completion of a 4-year bachelor’s degree in human service field.
• Minimum of 2 years’ experience with population being served.
• One year of residential experience or demonstrates sound clinical knowledge of the service provision.
• Qualified Mental Professional status required.
• Maintain a Valid North Carolina Driver’s License.

Benefits

• Paid Vacation Time and Holidays!
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401K Match
• Short-Term Disability Insurance
• Employee Assistance Program (EAP)