Care Coordinator (Medical Receptionist/PSR)

Pappas OPT Physical and Hand Therapy • Bristol, RI

394d • $35,360 - $35,360

About The Position

Pappas OPT Physical, Sports, and Hand Therapy is seeking a part-time Medical Front Desk Receptionist (Care Coordinator) to join their team. This role is essential for providing excellent customer service and managing front desk operations, ensuring a welcoming environment for patients and supporting their journey to recovery. The position offers opportunities for career growth in a supportive, family-like atmosphere.

Requirements

• High School Diploma or GED required.
• Basic math skills and proficiency in Microsoft Office.
• Excellent telephone etiquette and pleasant personality.
• Strong verbal and written communication skills.
• Ability to clearly communicate with patients and staff.

Nice To Haves

• Previous experience in a similar role is desired but not required.

Responsibilities

• Provide exceptional customer service to patients and visitors.
• Check patients in and out for appointments according to company policy and procedures.
• Efficiently schedule patient appointments for both new and existing patients.
• Manage referral processes and verify insurance information.
• Collect payments and maintain accurate financial records.
• Accurately register patients and create patient accounts within the Electronic Medical Records (EMR) system.
• Perform routine administrative duties including preparing patient charts and documents.
• Demonstrate compliance with HIPAA regulations.
• Complete opening and closing duties as assigned.

Benefits

• Opportunities for advancement within the company.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED