Care Coordinator (Medical Receptionist/PSR)

Proactive Physical TherapyTucson, AZ
1d$16 - $18Onsite

About The Position

ProActive Physical Therapy-Tucson, a member of the Confluent Health family, is looking for a Part Time Front Desk Medical Receptionist to join our East Tucson team!

Requirements

  • High School Diploma/GED required
  • Basic office and customer service skills
  • Previous experience in a similar role desired but not required

Responsibilities

  • Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
  • Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
  • Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
  • Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.
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