Care Coordinator (Medical Receptionist/PSR)

Fitness Quest Physical Therapy • Englewood, FL

133d • $18

About The Position

Fitness Quest, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team! This position involves managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service. The role also includes verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care. Additionally, maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation is essential. The position requires answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

Requirements

• High School Diploma/GED required.
• Basic office and customer service skills.
• Previous experience in a similar role desired but not required.

Responsibilities

• Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination.
• Providing exceptional customer service.
• Verifying insurance coverage and processing authorizations.
• Collecting payments to support accurate billing.
• Maintaining accurate patient records by registering new patients and updating information in the EMR system.
• Preparing necessary documentation.
• Answering phone calls and assisting patients in a courteous and professional manner.

Benefits

• Competitive salary.
• Employee-centric work culture from the top, down.
• Medical, dental, vision, STD, LTD insurances.
• Generous PTO.
• 401(k) Employer Matching.
• Free Life Insurance.
• Parental Perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED