Care Coordinator (MA/CNA)

UHSReno, NV
16hRemote

About The Position

Prominence Health is a value-based care organization bridging the gap between affiliated health systems and independent providers, building trust and collaboration between the two. Prominence Health creates value for populations and providers to strengthen integrated partnership, advance market opportunities, and improve outcomes for our patients and members. Founded in 1993, Prominence Health started as a health maintenance organization (HMO) and was acquired by a subsidiary of Universal Health Services, Inc. (UHS) in 2014. Prominence Health serves members, physicians, and health systems across Medicare, Medicare Advantage, Accountable Care Organizations, and commercial payer partnerships. Prominence Health is committed to transforming healthcare delivery by improving health outcomes while controlling costs and enhancing the patient experience. Learn more at: https://prominence-health.com/ Job Summary: The Care Coordinator is key member of our team, who will deliver continuous patient monitoring and care coordination by assisting (virtually) chronically ill patients from a remote setting. The Care Coordinator will work closely with the patients that are enrolled in a Chronic Care Management program (CCM) and/or Remote Physiological Monitoring program (RPM). The Care Coordinator will communicate effectively and efficiently the patient’s care plan by educating via telephone each month.

Requirements

  • Certified Medical Assistant (CMA) or Registered Certified Medical Assistant (RCMA) or Medical Assistant (MA diploma) or Certified Nursing Assistant (CNA) from the State of Board of Nursing with active certification(s) required.
  • 2+ years healthcare experience.
  • 1-year acute care experience.
  • Exceptional written and oral communication.
  • Outstanding interpersonal skills.
  • Strong work ethic, must be highly self-motivated, organized, and able to work independently.
  • Ability to handle frequent interruptions and ability to adapt to workload changes.
  • Ability to work or be available for full-time work (36+ hours/week).
  • Bilingual (English/Spanish) required. Bilingual in English and Spanish with fluency (verbal and written) in both languages required.

Nice To Haves

  • Call Center experience preferred.
  • Patient Care coordination experience in a Chronic Care setting is preferred.
  • Technology experience with multiple system such as EMR/EHR, Microsoft Office, and comfortable learning new software platforms preferred.

Responsibilities

  • deliver continuous patient monitoring
  • care coordination by assisting (virtually) chronically ill patients from a remote setting
  • work closely with the patients that are enrolled in a Chronic Care Management program (CCM) and/or Remote Physiological Monitoring program (RPM)
  • communicate effectively and efficiently the patient’s care plan by educating via telephone each month

Benefits

  • Loan Forgiveness Program
  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program
  • Career development opportunities within UHS and its 300+ Subsidiaries!
  • More information is available on our Benefits Guest Website: benefits.uhsguest.com

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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