About The Position

This position supports Mercy's philosophy of patient centered care acting as an advocate to patients and their families. The care coordinator works specifically with patients experiencing complex disease processes needing multiple sources of health care support. The Care Coordinator provides clinically based holistic care coordination and discharge planning in the inpatient and outpatient setting for assigned accountable care organizations.

Requirements

  • Sound background in complex nursing principles and procedures and demonstrated ability to provide safe and effective nursing care.
  • Ability to communicate well orally and in writing; via phone, email and face to face; establish rapport with clients/patients.
  • Self starter; able to initiate and direct own activities in an organized manner, and make decisions within the framework of the responsibility and authority of the job.
  • Minimum of three years of nursing experience, case management experience preferred.
  • Bachelor of Science in Nursing required.
  • Certification in Basic Life Support (BLS), in accordance with the American Heart Association required.
  • Current RN licensure in the state of Iowa required.
  • Iowa Dependent Adult Abuse Mandatory Reporter training required. Employee must submit certification of completed training to Human Resources prior to start or transfer date.

Nice To Haves

  • case management experience preferred.

Responsibilities

  • Complex care review of patient status
  • Develops an understanding of referral sources for assigned caseload
  • Collaborates with other programs and departments
  • Assists in the teaching needs for patient and families as needed
  • Ability to work with a variety of personalities, character or ability
  • Serves as a liaison between physicians and departments to ensure timely and quality care delivery
  • Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.
  • Facilitate patient-centered clinical access and care coordination throughout the healthcare continuum
  • Develop a plan of care that reflects identified problems and incorporates age related issues while supporting the patient's personal health goals
  • Monitor patients' health status for ongoing clinical and transitional care needs
  • Case manage individuals with complex medical and psychological conditions
  • Collaborate with health care professionals (managers, administrators, schedulers, providers and other care coordinators/navigators) to facilitate a smooth transition of care
  • Coordinates timely medical and ancillary care services based upon evidence-based clinical practice guidelines
  • Provide clinical information to relevant clinical team members regarding patient needs and/or newly identified issues
  • Facilitate gathering of external medical records and radiology films for placement in EMR
  • Serves as clinical resource to social services and other care coordinators between transitions of care settings
  • Demonstrates knowledge of hospital and community resources for age- and diagnosis-related issues
  • Uses evidence-based clinical body of knowledge and an understanding of human behavior to support patient-centered issues

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What This Job Offers

Job Type

Part-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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