Care Coordinator III RN or Licensed SW (7 county metro area in MN)

Medica • Minnetonka, MN

51d • Remote

About The Position

Medica is a nonprofit health plan with more than a million members that serves
communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver
personalized health care experiences and partner closely with providers to
ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven
decisions, embraces continuous learning, and celebrates collaboration — because
success is a team sport. It's our mission to be there in the moments that matter
most for our members and employees. Join us in creating a community of connected
care, where coordinated, quality service is the norm and every member feels
valued.

Medica’s Care Coordinators work across the state of Minnesota, and are
integrated in our communities to support and care for our senior members and
members living with disabilities. Our Care Coordinators are passionate about
collaboratively aligning resources, creating appropriate individualized care
plans, and coordinating the delivery of services for our members. Our Care
Coordinators have the flexibility to choose between working a 4 or 5 day work
week, as well as a consistent schedule that is free of evenings, weekends, and
holidays

Medica’s Care Coordinators are home based and reside within proximity to the
members they’re supporting. We support both telephonic as well as in home
assessments for our members and offer the flexibility to independently schedule
and manage their work based on member availability, and meeting regulatory
requirements.

Care Coordination leadership and team members are focused on integrity, trust,
and putting our members first. We do this by offering a supportive environment
and driving the best member experience.

We are seeking candidates who reside MN to support membership primarily within
the 7 county metro area.

This position is a Remote role and will work remotely outside of traveling to
member homes. You must reside in the state of MN. We offer mileage reimbursement
as our Coordinators travel in the community to meet with members.

Requirements

• RN Diploma or Degree in Nursing (Associates or Bachelors)
• 5+ years of experience beyond degree, including a minimum of 2 years’ experience in community based services
• Bachelor’s degree in Social Work
• 5+ years of experience beyond degree, including 1-2+ years of community based services
• Active, unrestricted RN License or SW License in the state of MN Required
• MnCHOICES Certified Assessor Training (MNCAT) preferred or ability to obtain within 21 days of employment
• Public Health Certification preferred, however not required
• Excellent interpersonal skills with the demonstrated ability to appropriately simplifying medical language into a format understandable to non-medically trained members
• Ability to shift gears quickly, function independently, be a team player, and reprioritize tasks to meet needs of members and the Medica Care System
• Strong clinical and documentation skills
• Strong innovative problem-solving ability
• Exceptional organizational skills with the ability to work independently
• Willingness to travel within Medica's Service Area
• Reliable transportation, as well as a private area of your home designated for home office environment
• General comfort level with technology, with proficiency in the Microsoft Office Suite
• Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.

Nice To Haves

• Experience in home and community based services/case management
• Experience working with those who have a disability and with seniors
• Comfortable working with diverse, low-income populations
• Strong knowledge of Medicare and Medical Assistance programs

Responsibilities

• Medica Care Coordinators work independently to manage a specified case load of members and are responsible for creating an appropriate individualized care plan and coordinating the delivery of the approved medical and social services
• We provide education surrounding benefits including Medicare and Medicaid and serve as a trusted and primary contact for our members to address and mitigate any questions or concerns
• Care Coordinators partner with physicians, providers and county financial entities to discuss care plans and provide updates on member progress
• Performs other duties as assigned

Benefits

• competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level