About The Position

The Care Coordinator II for the Reinvesting in Youth Program is responsible for the delivery of coordinated care to meet the needs of youth and their families at risk of or actively involved in the Juvenile Justice System. This position works within a team based setting to assure overall needs of the client are met in support of preventing, reducing, or eliminating involvement with the Juvenile Justice System. This will be a full-time (40 hours) position. The schedule is primarily Monday-Friday, 10:00am-6:00pm, but flexibility for some evening and weekend hours is required based on client need. This will be a primarily mobile role based out of our 1 Mustard St office in Rochester, NY. Note that mileage in a personal vehicle is eligible for a generous reimbursement.

Requirements

  • High school diploma or GED required.
  • Minimum 1 year of experience in related field required.
  • Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.
  • Knowledge of all federal, state, and local statutes, regulatory agency standards and Hillside policies.
  • Knowledge of community resources that support youth at risk of entering the juvenile justice system
  • Ability to engage in a culturally competent way
  • Ability to de-escalate and manage crisis situations both in-person and by phone
  • Ability to deliver psychoeducational training
  • Ability to advocate for families and youth in a variety of settings

Responsibilities

  • Deliver coordinated care to meet the needs of youth and their families to prevent, reduce or eliminate involvement in the Juvenile Justice System.
  • Assess child/youth/family's needs and strengths while continuing to support development of the individual service plan in collaboration with the child/youth/family and multi-disciplinary team (e.g. with the Community Asset Navigator, Family Peer Advocate, community partners, and etc.).
  • Provide psychoeducational training for children/youth/families and groups in a variety of settings based on needs of children/youth/families and groups.
  • Implement strength-based service plan for each client including community based visits/home visits and assessments, identifying and coordinating collateral resources, recognizing gaps and needs, assessing results, and communicating with the multi-disciplinary treatment team.
  • Assess and support children/youth/families to achieve positive and successful outcomes and routinely successfully uses problem-solving skills with self and others utilizing experience, education, age-specific knowledge and cultural competence in order to.
  • Develop, maintain and update all required documentation in a timely manner while utilizing effective written and oral communication.
  • Provide or arrange for transportation of children/youth/families to and from medical, behavioral health, or other treatment related appointments as needed.
  • While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.

Benefits

  • We offer a competitive benefits package to include generous paid time off, paid holidays, comprehensive medical, dental and vision coverage, flexible spending account, 403(b) retirement savings plan with employer match, and Employee Assistance Plan – just to name a few of the amazing benefits at Hillside!
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