Care Coordinator - Cardiothoracic Surgery

Cleveland Clinic • Cleveland, OH

63d • Onsite

About The Position

As an RN Care Coordinator on Cleveland Clinic Fairview's Cardiothoracic Surgery team, you'll play a vital role in supporting both thoracic and cardiac surgery providers and advanced practice professionals, making this position uniquely rewarding. In this role, you will coordinate the full continuum of care-from scheduling consults and follow-up appointments to providing thorough patient education on pre- and post-operative care, surgical procedures and recovery expectations. You may also round with patients on-site, ensuring that all pre-surgical requirements are met and that patients and their families feel supported every step of the way. By helping patients manage their care, you'll directly contribute to reducing ED visits, readmissions, and inpatient stays, while providing comfort, reassurance and education. This opportunity not only enhances the Cleveland Clinic patient experience but also allows you to expand your own nursing skills, collaborate across surgical teams, and make a meaningful impact on patients, families and the community. A caregiver in this position will work Monday through Friday from 8:00am to 5:00pm.

Requirements

• Graduate from an accredited school of Professional Nursing
• Current state licensure as a Registered Nurse (RN)
• Basic Life Support (BLS) Certification through the American Heart Association (AHA) or American Red Cross
• Three to five years of nursing experience
• Any registered nurse or advanced practice nurse must obtain a cancer specific certification or demonstrate ongoing qualifying education within the timeframe of the facilities accreditation cycle, if they work in medical oncology, radiation oncology, cancer center or cancer clinic and/or administer chemotherapy within an accredited Cleveland Clinic facility

Nice To Haves

• Bachelor's of Science in Nursing (BSN)
• Specialty certification

Responsibilities

• Work collaboratively with a multidisciplinary care team across the continuum of care for high-risk patients to develop goals, plan interventions and maximize patient outcomes.
• Provide care and disease management coordination.
• Identify patients in the specialty care practice that have ongoing coordination needs and conduct targeted outreach.
• Conduct comprehensive clinical assessments that include disease/age-specific, medical, behavioral, pharmacy, social and end of life needs of each patient.
• Inform and work with patients and their families regarding coordination of their care, provide education and coaching, monitor patient compliance with their care plan, perform reassessments regarding patient progress toward goals, and update plan of care.
• Serve as a liaison and advocate for patients and families.
• Assist in managing transitions of care across care settings, ensuring optimal communication and planning.
• Identify barriers, facilitate solutions, and connect others to community resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees