Care Coordinator - Behavioral Health

Mental Health Kokua•Honolulu, HI

About The Position

Mental Health Kokua (MHK) is hiring a full-time Care Coordinator to support residents living in the Kauhale supportive housing community at the Iwilei Center on Oahu. This role focuses on helping residents maintain stability by coordinating health services, appointments, and essential resources that support recovery and independent living. In this role, you will work closely with residents, case managers, and community providers to ensure individuals have consistent access to care, transportation, benefits, and wellness supports. This position is ideal for individuals with experience in behavioral health, housing programs, or social services who want to make a meaningful difference in a supportive housing environment.

Requirements

Minimum: High school diploma or equivalent, plus 2 years in behavioral health, housing, or social services; OR Associate’s degree with 1 year experience
Current TB clearance, CPR, and First Aid certification (or ability to obtain)
Must pass a criminal background check and drug screening
Able to lift up to 25 lbs and respond to facility-related needs
Ability to work assigned schedules in a community-based supportive housing environment
Work involves standing, walking, and occasional lifting
May involve coordination with community providers and transportation arrangements

Nice To Haves

Preferred: Bachelor’s in Social Work, Psychology, Human Services, or related field; experience with HMIS or care coordination platforms

Responsibilities

Care Coordination: Schedule and track medical, psychiatric, and behavioral health appointments and support follow-through
Service Navigation: Assist residents with benefits enrollment, transportation, and access to community services
Resident Engagement: Conduct regular check-ins and encourage participation in wellness activities and recovery supports
Safety & Crisis Response: Monitor resident well-being and respond appropriately to emergencies or concerns
Documentation: Maintain accurate records and update client information in HMIS, EMR, and internal systems
Team Collaboration: Coordinate with program staff, case managers, peer specialists, and external providers
Program Support: Assist with on-site service events, wellness activities, and recovery-focused programming