Care Coordination Services Consultant

Boys Town • New Orleans, LA

1d

About The Position

Support Youth. Empower Families. Change Lives – Become a Care Coordination Services Consultant in New Orleans! Full-Time Schedule – Monday-Friday but must be available rotationally to provide crisis response and must be available to work non-traditional business hours including early mornings, nights, weekends, and holidays based on your family’s needs. Are you passionate about guiding youth and families through complex systems of care? As a Care Coordination Services Consultant, you’ll provide intensive case management, connect families to critical resources, and advocate for long-term stability and well-being. Make a lasting impact every day while growing in a supportive and mission-driven organization.

Requirements

• Bachelor’s degree in Human Services or related field required
• 1+ year of experience working with children and families
• Valid driver’s license and reliable transportation required
• Strong communication, advocacy, and organizational skills
• Ability to provide own transportation to complete travel requirements of the job required.
• Meet auto insurance requirements established by Boys Town policy and/or State and Local laws and pass an annual Motor Vehicle Registration (MVR) check required.
• Available rotationally to provide crisis response and must be available to work non-traditional business hours including early mornings, nights, weekends, and holidays required.
• Additional education or experience may be required due to state or contractual requirements.
• Florida: Must be a Certified Behavioral Health Case Manager (CBHCM) or have the ability to obtain certification within 6 months of hire.
• Must manage emotionally challenging situations
• Travel to homes and community settings required
• Must meet all Boys Town driving, safety, and training requirements

Responsibilities

• Provide strengths-based, trauma-informed case management services
• Coordinate community resources for youth and families
• Support families in navigating child welfare, mental health, education, and justice systems
• Monitor service plans, provide crisis intervention, and promote permanency planning
• Maintain accurate documentation and compliance

Benefits

• Medical, Dental, and Vision Insurance – Quality care with free Boys Town Clinic services (not applicable to sites)
• 401(k) Retirement Plan – 100% Employer Match up to 6%, fully vested in 5 years
• Paid Vacation, Sick Leave, and Holidays – Start accruing vacation time immediately
• Tuition Assistance – Continue your education
• Employee Assistance Program – Confidential support services
• Life and Long-Term Disability Insurance – Company-paid for security and peace of mind

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 11-50 employees