Care Coordination Associate (Bilingual English/Spanish Medical Assistant)

Urban Health Plan•Bronx, NY

14d•$46,560 - $48,560•Hybrid

About The Position

Position Summary: The Care Coordination Associate will function as an extension of the provider to help close the gaps in the patient's care for patients with complex medical needs; ensuring continuity of care and disease management for the patient. The care associate will build a rapport with patients through monthly calls to empower patients to meet their goals. This role is intermittent hybrid with remote functions and 2-5 onsite shifts for Bronx-based work monthly (more as needed).

Requirements

Highschool/GED Required.
1-2 years of direct experience working with patients in a healthcare setting.
Experience and proficiency working with electronic medical records.
Ability to manage and support patient's healthcare needs, and complete individualized patient care plans along with performing care coordination.
Excellent interpersonal skills.
Computer skills, including ability to draft and create professional flyers.
Bilingual Spanish/English is required.

Nice To Haves

Associates degree in related area of study preferred.
Medical Assistant certification from an accredited program is preferred.

Responsibilities

Provides telephone support to patients which includes pre-visit planning, scheduling appointments, etc. etc.
Develops an NCQA CCMR care plan with pts/family that includes self management goals, barriers, needs, interventions.
Provides patient with referrals to health care team members including nurse care manager, SW, Health Educator, Nutritionist.
Assist patients with management of care transitions.
Adheres to documentation protocols and best practices for daily workflow, escalation of patient issues, and care plans.

Benefits

Fully funded Health Insurance for you/73.5% funded Health Insurance for your family
Dental, Vision, and prescription Coverage
401(k) Retirement Savings (including 3% annual employer contribution)
Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!)
Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
Entertainment Discount Programs
Employee Assistant Programs
Eligibility to apply for Public Service Loan Forgiveness Program (PSLF)
Fitness Discounts and Perks through our medical plan
$50,000 term life Insurance