Care Coordination Assistant

CommonSpirit Health • Los Angeles, CA

9d

About The Position

The Care Coordinator Assistant provides clerical, secretarial and administrative support for the Care Coordination department. Under the direction and supervision of the licensed staff, the Care Coordination Assistant performs the following activites and processes: post acute care coordination (SHF, HHC, DME, Hospice, etc.,) revenue related activities ( authorizations, certifications and payer communications ), stocking and monitoring office supplies and equipment and maintaining accurate and complete departmental records. This position may function as the point of contact for the department, and is responsible for the professional and timely response to calls, messages and the forwarding of communications to the responsible party. The Care Coordinator Assistant may be assigned other duties within the scope of the role, including, but not limited to, scheduling, faxing, auditing ,transcribing, filing, delivering, sorting, editing, tracking and correlating the departments documentation, records and forms.This position's emphasis will be on optimizing the licensed staffs productivity by providing clerical support, managing confidential patient information and ens

Requirements

• Assoicates Degree, High School Graduate or GED
• Fire Safety card within 90 days of hire.

Nice To Haves

• Minimum of 3 years previous experience in health care, care coordination, utilization review, discharge planning or similar healthcare setting preferred
• Bachelors or BSW preferred
• Experience supporting clinicians in demanding and fast paced patient care environments.

Responsibilities

• Collaborates with and supports the Care Coordination team, including, but not limited to the RNCC and Social Worker.
• Manage timely post-acute care referrals, to assist with length of stay management and mitigation of denials.
• Communicate and collaborate with interdisciplinary teams, patients, and family to facilitate care progression.
• Ensure post-acute follow-up appointments for identified patients to assist with readmission prevention and ensuring continuity of care.
• Deliver required patient notifications and letters, and obtain patient or family signatures on required documentation as needed to meet regulatory compliance.
• Manage transportation referrals as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees