Care Coordination Assistant
About The Position
The Care Coordination Assistant role is responsible for supporting critical and time sensitive functions of the Clinical Care Coordination team, including but not limited to managing post acute care referrals, direct communication with patients/families, post acute care agencies, and other key stakeholders. The Care Coordination Assistant performs these duties with a high degree of accuracy utilizing critical thinking skills and in compliance with hospital policies, standards of practice, and Federal and State regulations. Employees are accountable for demonstrating a strong commitment to our organizational values of: Compassion, Inclusion, Integrity, Excellence, and Collaboration.
Requirements
- Associate (two-year) Degree in Business/Health-Related field or High School Diploma or GED with a current license/certification as a healthcare professional (Medical Assistant/Certified Nursing Assistant/Emergency Medical Technician).
- Medical terminology certificate or ability to demonstrate knowledge of medical terminology is required.
- Intermediate to advanced computer skills required to include Microsoft Office and/or Google Workspace applications including Word, Docs, Excel, Sheets, typing, and data entry skills.
- Working knowledge of medical terminology.
- Excellent customer service and presentation skills are a must.
- Strong interpersonal and written communication skills are essential.
- Demonstrated ability to apply analytical and problem solving skills.
- Demonstrated ability to manage multiple tasks or projects effectively.
- Ability to work independently as needed with a high degree of detail orientation.
- Ability to work efficiently in a fast-paced environment with changing priorities.
Nice To Haves
- At least 3 years previous experience in health care, care coordination, utilization review, discharge planning or similar healthcare setting.
- Bachelor’s degree or BSW.
- Experience supporting clinicians in demanding and fast paced patient care environments.
- LVN/LPN, Licensed BSW, Medical Assistant, Certified Nursing Assistant, or Emergency Medical Technician certificate preferred.
Responsibilities
- managing post acute care referrals
- direct communication with patients/families
- direct communication with post acute care agencies
- direct communication with other key stakeholders
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
