Care Coordination Assistant (Must reside in Indiana)
About The Position
Responsible for providing non-clinical support to the Care/Service Coordination Department for the PathWays for Aging program Primary duties may include, but are not limited to: · Provides non-clinical support to Care and Service Coordination teams · Gathers clinical information regarding cases and supports collaboration across teams. · Conducts member/provider outreach as needed. · May assist with complex cases. · May act as liaison between Medical Management and/or Operations and internal departments. · Maintains and updates tracking databases. · Prepares reports and documents all actions.
Requirements
- Requires a H.S. diploma or equivalent and a minimum of 1 year experience or any combination of education and experience which would provide an equivalent background.
- Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Nice To Haves
- Understanding of managed care or Medicaid/Medicare strongly preferred.
Responsibilities
- Provides non-clinical support to Care and Service Coordination teams
- Gathers clinical information regarding cases and supports collaboration across teams.
- Conducts member/provider outreach as needed.
- May assist with complex cases.
- May act as liaison between Medical Management and/or Operations and internal departments.
- Maintains and updates tracking databases.
- Prepares reports and documents all actions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
