Care Coordination Assistant - Peds Specialties, Complex Care
About The Position
Work Schedule : 90% FTE, 36 hours per week, day shift position. Monday – Friday between the hours of 8:00AM – 5:00PM, no weekends required. Hours may vary based on the operational needs of the department. Be part of something remarkable Join the #1 hospital in Wisconsin! We are seeking a Care Coordination Assistant to: Partner with members of the care team to coordinate patient care, navigate patients through the health care system and provide support for patients receiving specialized care. Work closely with patients and their families to ensure the patient is appropriately scheduled for their clinical needs and connected to clinical, social and community resources. Provide emotional support as well as education to patients and families within their specialty care discipline. Work collaboratively with others across the health care team to ensure the patient’s specific specialty care needs are appropriately coordinated and medically managed. At UW Health, you will have : An excellent benefits package, including health and dental insurance, paid time off and retirement plans. Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance. Access to UW Health’s Wellness Options at Work that support employee/family well-being. Tuition reimbursement - UW Health invests in your professional growth by helping pay for coursework associated with career advancement. American Family Children’s Hospital in Madison, Wisconsin—also a Magnet®-designated facility—provides specialized care in a healing environment designed especially for pediatric patients and their families. American Family Children’s Hospital is a comprehensive pediatric medical and surgical center, with nationally recognized pediatric specialists in a wide range of fields. It is also home to our Level One Pediatric Trauma Center and Level IV NICU, which cares for the tiniest patients throughout Wisconsin and beyond.
Requirements
- Associate’s degree in a health care or social services related discipline or
- Three (3) years of relevant experience in a health care setting with an emphasis on customer service, including scheduling, registration or insurance focus in lieu of degree in addition to experience below.
- One (1) year of experience in a health care setting with an emphasis on customer service, including scheduling, registration or insurance focus.
Nice To Haves
- Bachelor’s degree in a health care or social services related discipline
Responsibilities
- Partner with members of the care team to coordinate patient care, navigate patients through the health care system and provide support for patients receiving specialized care.
- Work closely with patients and their families to ensure the patient is appropriately scheduled for their clinical needs and connected to clinical, social and community resources.
- Provide emotional support as well as education to patients and families within their specialty care discipline.
- Work collaboratively with others across the health care team to ensure the patient’s specific specialty care needs are appropriately coordinated and medically managed.
Benefits
- health and dental insurance
- paid time off
- retirement plans
- Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
- Access to UW Health’s Wellness Options at Work that support employee/family well-being.
- Tuition reimbursement - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
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What This Job Offers
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
