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The Care Coach I empowers caregivers by providing empathetic support, education, and resources to help them care for loved ones with confidence. Using evidence-based methods and digital tools, including phone and proprietary chat technology, the coach addresses both health and social needs. Working with an interdisciplinary team, the Care Coach I primarily supports low-risk caregiver cases across multiple states and Careforth programs. The coach is also responsible for responding to caregiver inquiries, identifying needs, and addressing concerns based on engagement insights.