CareCoach Connect Mobile Medical Assistant North East Houston

UnitedHealth Group • Houston, TX

399d

About The Position

The Certified Medical Assistant for the Mobile Team at UnitedHealth Group plays a crucial role in delivering healthcare services by performing various medical procedures and screenings. This position involves traveling to clinics, coordinating with healthcare providers, and ensuring quality control standards are met while providing exceptional customer service. The role is integral to supporting the contracted physician network and enhancing patient care through effective communication and organization.

Requirements

• High school graduate or GED equivalent.
• Current, nationally recognized Medical Assistant certification or registration required or must obtain within 180 days of employment.
• Current BLS certification for healthcare providers at time of hire or within 30 days of hire.
• Knowledge of medical terminology, ICD-10, and CPT coding.
• Basic computer literacy.
• Valid Texas driver's license.
• Proven ability to react calmly and effectively in emergency situations.
• Proven good communication and customer service skills.
• Proven ability to travel frequently within assigned market.
• Proven flexibility and adaptability to change.
• Reliable transportation for daily travel to various clinics.
• Tuberculosis screening and proof of immunity to certain diseases required.

Nice To Haves

• Graduation from an accredited Medical Assistant program.
• 1+ years of experience as a Medical Assistant.
• 1+ years of related experience in a medical setting.
• Bilingual (English/Spanish)

Responsibilities

• Performs all duties within the scope of a Certified Medical Assistant including procedures, injections, diagnostic testing, and phlebotomy.
• Coordinates healthcare screening results as directed by providers, company standards, and policies.
• Travels with the mobile team to clinics and centralized locations to conduct screening clinics.
• Rooms patients according to company standards.
• Follows all physician office guidelines while conducting screening clinics onsite at contracted physician clinics.
• Arrives to all clinics at least 15 minutes early to introduce the team to the office staff and set up equipment.
• Organizes onsite clinics to ensure all equipment and supplies are on hand and set up in the exam rooms prior to receiving patients.
• Performs and completes all quality program health screenings per required metrics.
• Processes appropriate documents in an organized and accurate manner and copies all physicians on patient results and quality forms submitted.
• Reviews all patient screening forms to ensure all outstanding healthcare screenings are performed.
• Records patient care documentation in the medical records accurately and according to company policy.
• Conducts post audits on all information submitted to quality program to ensure compliance with guidelines.
• Presents abnormal results to the provider promptly to ensure immediate attention if needed.
• Post clinic preparation of mobile team charts for faxing, filing, and forwarding to the PCP offices.
• Compiles results and enters information into utilization reports for submission to management.
• Works as a liaison between mobile team, physician business managers, and contracted PCP offices to ensure accurate reporting of patient information.
• Coordinates with providers and contracted PCP groups to ensure timely submission of screenings to the DataRaps department.
• Maintains confidentiality of all materials handled within the department and proper release of patient information.
• Maintains certifications (MA and CPR) and quality control standards.
• Participates in marketing events as determined by business need.
• Performs all other related duties as assigned.

Benefits

• $1200 Sign on Bonus for External Candidates
• Incentive Bonus 2 times a year
• 18 days of PTO & Closed on Major Holidays
• MA Certification Fee Reimbursement
• 401K Match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED