Care Admin Specialist (Part-Time)

Charlie Health Behavioral Health Operations
292d

About The Position

As a Care Admin Specialist, you will play a crucial role in supporting the operations of our organization by ensuring the accuracy and completeness of patient data, facilitating the transfer of information between systems, and providing administrative support to the admissions and clinical teams. Your role will be pivotal in ensuring the accuracy, integrity, and efficiency of our data processes, supporting various departments across the organization in delivering exceptional care and service. Success will be measured by the productivity and performance of your daily tasks as well as your ability to prioritize completion of high-priority tasks. Our team is full of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

Requirements

  • 1+ years of relevant work experience.
  • Associate or Bachelor's degree in health sciences, communications, or relevant field.
  • Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
  • Commitment to maintaining confidentiality and adhering to compliance standards and regulations.
  • Willingness to learn and adapt to new systems, processes, and procedures.

Nice To Haves

  • Previous experience in a healthcare or administrative role relating to data operations, data management, or related roles.
  • Strong understanding of data reconciliation, manual data entry, and data migration processes.
  • Knowledge of database systems and tools such as GSheets, Salesforce, and EMRs.

Responsibilities

  • Review and transfer patient data accurately and efficiently between Salesforce and medical records systems.
  • Maintain patient charts and records, ensuring that all documentation is complete, up-to-date, and organized according to internal guidelines and regulatory requirements.
  • Enter and update patient information in databases and electronic health records systems as needed.
  • Provide administrative support to the admissions and clinical teams, including scheduling appointments, organizing meetings, preparing documents, and handling correspondence.
  • Adhere to compliance standards and regulations, including HIPAA, to protect the privacy and confidentiality of patient information.
  • Collaborate with internal teams, including admissions, clinical, and administrative staff, to ensure seamless communication and coordination of patient care and administrative activities.
  • Participate in training programs and professional development opportunities to enhance your knowledge and skills in care administration, data management, and compliance practices.
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