Prioritize communication and collaboration of patient care based on diagnostic evaluation of implantable devices and patient symptoms with mid-level practitioners, nurses, and physicians. Facilitates continuity of care using the nursing process, multidisciplinary collaboration, and coordination of appropriate health care services. Interacts with patients during face-to-face encounters or through a variety of telecommunication strategies, often establishing long-term relationships. Demonstrate proficiency in operating multiple manufacturers' programs and remote websites. Evaluate specific manufacturers' algorithms and device functionality. Provide independent direct patient care by performing interrogations and reprogramming of pacemakers, defibrillators, implantable loop recorders and other devices. Manage the device work queue to provide care for remote and on-site patients. Develop and maintain a computer database of all pacemaker and defibrillator patients in the region to ensure appropriate management of all studies. Conduct specialized ambulatory cardiac diagnostic studies. Review and interpret applicable diagnostic information for all device alerts including, but not limited to, echo results (ejection fractions, left atrial size, and valve abnormalities), anticoagulation status, and antiarrhythmic drug therapy. Provide MD with alerts. Document patient care and physician orders related to devices within WakeOne. Also enter data into external device database. Communicate a teaching plan to the patient and family for each implantable device, would care, and remote monitoring. Communicate information and instructions between patient and EP physician. Responsible for correct charge capture and review billing. Educate and track patients involved in device recalls, assuring they receive the FDA and industry recommendation for care and follow-up. Coordinate care plan with Electrophysiologist. Assist with clinical trials as requested and provide accurate documentation of device settings, specific tests, diagnostics, and any other information required for study protocols. Travel to all Wake Forest Baptist Health Cardiology EP locations.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
11-50 employees