Cardiometabolic Care Specialist - Ecosystem - Framingham Massachusetts

Novo Nordisk•Framingham, MA

3d•$86,000 - $156,000

About The Position

This role serves as the primary representative of Novo Nordisk within a specified geographic area, engaging with selected health systems, key academic centers, specialists, primary care providers, and other stakeholders. The primary objective is to optimize sales and establish Novo Nordisk as a frontrunner in the cardiometabolic care market. The Cardiometabolic Care Specialist I - Ecosystems is responsible for achieving sales targets by effectively promoting Novo Nordisk's product portfolio to healthcare providers and influencers involved in purchasing, prescribing, and formulary decisions. Additionally, this position assesses customer needs and recommends the most suitable Novo Nordisk products and services, ensuring adherence to approved guidelines.

Requirements

Bachelor’s or equivalent degree, and/or Pharm D required
Minimum of one (1) year of experience working in one or more of the following areas preferred: Pharmaceutical/Healthcare, Sales, Consulting, Customer Service or Military
Demonstrated ability to drive sales in multiple business channels
Demonstrated leadership and decision-making ability
Expert knowledge of cardiometabolic disease state and Novo Nordisk’s products is needed
Intermediate computer skills required (Windows Word and Excel); prior computer experience using sales data/call reporting software preferred
Must be a self-starter and be able to evaluate options and make decisions on your own with minimal supervision
Must maintain a valid driver’s license
Driver must maintain a valid driver’s license. Must be in good standing by not exceeding the Novo Nordisk points threshold assigned based on review of Motor Vehicle Records.

Responsibilities

Account Management
Assess and adapt sales and promotion strategies to align with health system account practices, care pathway decisions and managed care impact in the territory
Develop and update annual health system account plans to build lasting relationships and maximize sales outcomes
Cultivate relationships with specialists, key health system decision-makers, and stakeholders, leveraging internal resources to tailor value propositions and address specific needs
Overcome resistance to product prescribing within the health system context, utilizing tailored strategies and research-based account plans
Represent Novo Nordisk at academic institutions to influence residents and fellows, while tailoring selling strategies and establishing effective account routes for sales growth
Business Acumen
Engage broad set of stakeholders
Exhibit strong understanding of health systems and ability to discuss economics of hospital and/or group, including quality metrics, as needed
Ability to view, manipulate and extract actionable insights from data to build and execute a business plan
Manage and prioritize time and resources efficiently to attain maximum results in the sales territory with limited supervision
Manage time and tasks to achieve maximum customer effect and sales volume
Utilize discretionary budget for maximum impact on sales
Clinical Understanding
Deep understanding of cardiometabolic disease state and patient population
Identify differentiating profiles between competing products
Inform health system decision makers, influencers and stakeholders… hospital faculty, medical students, residents, interns as well as attending physicians, nurse practitioners and pharmacy personnel about the use of Novo Nordisk’s portfolio of products for care of diabetes, including the approved uses and advantages of Novo Nordisk’s products and services for their patients
Maintain knowledge of the most recent clinical studies to inform customers and address questions, concerns, and objections to the use of Novo Nordisk’s products
Participate in company-sponsored and/or company-approved training programs to constantly improve knowledge of Novo Nordisk’s products and competitive products
Understand how products address clinical needs
Selling Skills
Anticipate and respond to customers objections, problems, and concerns
Ask customer to commit to next actionable step on every call
Functions as a high-level contributor at meetings, conventions, training programs, and displays
Communicate activity in the territory by completing monthly reports and other reports as appropriate
Contribute to the company’s sales goals
Describe and market Novo Nordisk’s cardiometabolic product portfolio, emphasizing their features, benefits, imperatives, and which products are best suited for specific patient profiles or circumstances
Establish call continuum working with internal stakeholders regarding all relevant parties assigned to health system
Estimate the level of investment, time, human resources, and funds needed to achieve the maximum return
Facilitate as appropriate other field force customer engagement as needed
Identify, understand, and evaluate the needs of the targeted accounts and increase sales of Novo Nordisk’s products by tailoring the approach for each call on each customer to achieve maximum results
Implement and manage special marketing and other programs and special projects
Notify field sales management of any/all account programs or initiatives that could directly or indirectly effect or impact field sales activity
Recommend sales and marketing strategies based on evaluation of customer needs, dynamics, trends, and competitors’ products or services
Sell and promote Novo Nordisk’s cardiometabolic portfolio and services with a focus on endocrinologists, primary care physicians, institutions, discharge planners and other key personnel who make or influence at the health system’s prescribing decisions to include large scale presentations to external customers
Work with Ecosystem Manager to identify and anticipate potential trends, changes to health system conditions and areas of opportunity and incorporate into the district business plan
Work with Ecosystem Manager to most effectively leverage marketing materials and product information to sell and promote Novo Nordisk’s products