Cardiology Receptionist

CenterWell • San Antonio, TX

1d • Onsite

About The Position

As a Receptionist, you'll ensure every patient feels valued from the moment they arrive, functioning as the welcoming face of our healthcare facility. Working onsite, you will report to the Center Administration. You'll manage front desk operations, support clinical staff, and help maintain a smooth and compassionate environment. This role is ideal for someone who excels in a dynamic setting and enjoys making a positive impact on others. CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being. CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc.

Requirements

• Experience in a medical office
• Six months to one year of multi phone line experience
• Excellent Customer Service and phone etiquette
• Knowledge of MS Office (Word, Excel, Outlook, Access)

Nice To Haves

• Two years related experience preferred
• Bilingual (English/Spanish)
• Associate degree
• Experience with Athena
• Knowledge of Medical terminology

Responsibilities

• Operates a switchboard or multi-line phone and maintains long distance call logs
• Maintains the reception area
• Appointment scheduling
• Verification of insurances
• Collecting patient charges
• Takes and distributes accurate messages
• Greets visitors and determines the nature of their visit
• Issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee
• Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address

Benefits

• Health benefits effective day 1
• Paid time off
• Holidays
• Volunteer time
• Jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities
• Medical, dental and vision benefits
• Short-term and long-term disability
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed