Cardiology Medical Assistant

ChenMed•West Philadelphia, NC

10d•$20 - $29•Onsite

About The Position

We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. This position supports multiple locations in Philadelphia including our West, South, Mayfair, North, and Olney offices. This role is full time, working Monday through Friday from 7:30am-4:30pm. The Cardiology Medical Assistant (Care Promoter, Specialist Cardiology) is an unlicensed medical professional who has received specialized training to perform routine administrative and clinical tasks to support the Specialist PCP and provide a great patient experience. In addition to administrative duties, Care Promoters perform clinical duties under direct physician specialist supervision in accordance with state medical practice acts. The Care Promoter, Specialist is an integral member of a Physician-lead Care Team that is focused on providing excellent and comprehensive primary care for a specific population of patients.

Requirements

Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families
Exceptional oral and written communication skills, time management skills and organizational skills
Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders
Mindset focused on resolving problems for patients and achieving team goals
Knowledge of medical products, terminology, services, standards, policies and procedures
Skilled in basic phone and computer operation
Must be detail-oriented to ensure accuracy of reports and data
Ability to maintain effective and organized systems to ensure timely patient flow
Ability to act calmly in busy or stressful situations
Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed
Spoken and written fluency in English
High school diploma or equivalent education (GED) required
Graduation from a nationally accredited Program in one of the following is required: Medical Assistant, Patient Care Technician Program, Emergency Medical Technician (EMT) or Paramedic
A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT or Paramedic required
BLS for Healthcare Providers required

Nice To Haves

Experience working with geriatric patients is a plus
EMR system experience preferred

Responsibilities

Measures and records patient vital signs; records patient interview and medical history.
Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.
Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.
Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.
Perform non-critical medical and therapeutic procedures based on medical instructions.
Collects phlebotomy and other lab specimens; performs basic waived lab tests.
Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision.
Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.
Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.
Upon physician approval and authorization, calls in prescriptions to the pharmacy.
Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.
Provides health coaching to a defined group of patients to support healthy lifestyle choices.
Follows up with coached patients via weekly calls.
Performs other duties as assigned and modified at manager’s discretion.