Cardiac Rhythm Management Clinical Specialist - Mobile
About The Position
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career that changes lives. CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION: Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives . CR M seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice and taking action . Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management. Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management. To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at https://www.medtronic.com/en-us/our-company/careers.html
Requirements
- High School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-
- Associate’s Degree PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR-
- Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing
- Must have a valid driver's license and active vehicle insurance policy.
- In addition, your driving record will be reviewed and will be considered as part of your application.
Nice To Haves
- Thorough working knowledge of medical terminology and the medical device industry
- Proven ability to build/ maintain pos itive relationships with peers and colleagues across organization levels
- Strong work ethic in accomplishing objectives of the position
- Expertise with Microsoft tools & other applications (i . e. , SalesForce.com)
- Ability to meet vendor credentialing requirements
- Excellent customer service skills
- Excellent interpersonal, written/verbal communication skills
- Ability to coordinate/ participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
Responsibilities
- Technical Support Successfully completes CR M Field Technical Training – including online and field-based training
- Performs checks/ interro gations of all CR M medical device systems post sign-off
- Supports implants of all CR M products post sign-off
- Provides on-call support as needed on evenings and weekends post sign-off
- Provide troubleshooting support as requested
- Operational Support Assures completion of patient registration and any other required hospital documentation
- Helps manage consignment inventory and trunk inventory once obtained
- Provides additional inventory support to meet customer needs
- Maintains software on programmers throughout the district as directed
- Assists with managing daily coverage logistics as needed
- Educational Support Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed
- Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off
- Sales Support Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer
- Assists with obtaining customer POs throughout the quarter
- Has a basic understanding of the competitive landscape
- Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives
- Ongoing Technical Development Stays up to date on new products, solutions and patient management offerings
- Completes all assigned training in a timely manner
- Performs other related duties as assigned
Benefits
- Medtronic offers a competitive Salary and flexible Benefits Package
- We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
