Cardiac (ECG) Monitoring Technician - California Hybrid

ZYWIE INC•Walnut Creek, CA

3d•Hybrid

About The Position

We are seeking a detail-oriented and clinically skilled Cardiac Monitoring Technician to join our team for evening and overnight shifts based out of our Walnut Creek, CA location. This role offers a hybrid work schedule, combining onsite collaboration with remote monitoring responsibilities. You will be responsible for real-time monitoring and analysis of ECG transmissions using Independent Diagnostic Testing Facility (IDTF) software, playing a critical role in identifying cardiac events and supporting timely clinical decision-making.

Requirements

High School Diploma or equivalent required
Minimum of 1 year of ECG analysis or cardiac monitoring experience preferred
CRAT and/or CCT certification through Cardiovascular Credentialing International (CCI) required
Strong knowledge of ECG/EKG monitoring and rhythm interpretation
Experience with Event and Mobile Cardiac Telemetry (MCT) recorders
Familiarity with medical terminology related to cardiology
Proficiency in Microsoft Office (Word, Excel, Outlook, Teams) and Windows operating systems
Strong interpersonal skills with the ability to build relationships, communicate effectively, and work collaboratively across teams
Excellent organizational, analytical, and problem-solving abilities
Strong attention to detail with a high level of accuracy
Effective written and verbal communication skills
Ability to work independently in a fast-paced, high-pressure environment
Demonstrated commitment to quality, professionalism, and continuous improvement
Positive attitude with strong customer service orientation and teamwork mindset
Adaptability and ability to manage change efficiently
Builds trust and rapport with team members, maintains professionalism, remains respectful and composed in high-pressure situations.
Clearly conveys information, listens actively, and responds effectively in both routine and high-pressure situations
Collaborates across teams, supports colleagues, and contributes to a positive work environment
Demonstrates accuracy, thoroughness, and a commitment to continuous improvement
Applies sound reasoning and decision-making in evaluating cardiac data and escalating findings
Meets established performance benchmarks while maintaining high-quality output
Effectively manages changing priorities, workflows, and unexpected situations
Demonstrates accountability, reliability, and consistent attendance

Responsibilities

Monitor, review, and interpret ECG recordings and associated algorithm findings for clinical accuracy and completeness
Evaluate cardiac rhythms to determine if physician notification criteria are met and document all required actions
Escalate abnormal or critical ECG findings in accordance with established physician notification protocols
Perform technical analysis of cardiac data and ensure accurate event processing
Maintain a high standard of quality assurance in all analyzed and processed data
Complete all required training and remain current in ECG rhythm interpretation and evolving clinical practices
Meet all productivity and performance standards following completion of initial training
Adhere to all company policies, procedures, and regulatory requirements
Collaborate effectively with team members and support a positive, patient-focused work environment
Perform additional duties as assigned