Cardiac Monitor Tech / Clinical Support Assistant

Kearney County Health Services•Minden, NE

18d

About The Position

AS PART OF THE CARE TEAM, THE ACUTE CARE CARDIAC MONITOR TECH/ CLINICAL SUPPORT ASSISTANT IS RESPONSIBLE FOR ENSURING THE WELLBEING OF PATIENTS BY ASSISTING NURSING STAFF IN THE CARE OF ACUTELY AND CHRONICALLY ILL PATIENTS. THE CMT/CSA WILL OBSERVE TELEMETRY MONITORING, COMPLETE ADMISSION PAPERWORK, ASSIST IN THE PATIENT TRANSFER PROCESS, AND ENSURE THAT PATIENT CARE EQUIPMENT AND PAPERWORK IS READILY AVAILABLE AND IN WORKING ORDER. THE CMT/CSA WILL BE AVAILABLE TO ANSWER PHONE CALLS, COMMUNICATE IMPORTANT INFORMATION TO NURSING AND ANCILLARY STAFF, AND ALLOW ADMITTANCE TO APPROPRIATE INDIVIDUALS WHEN THE FACILITY IS LOCKED. THE CMT/CSA WILL CLEARLY COMMUNICATE WITH NURSING STAFF ANY ABNORMAL VITAL SIGNS, TELEMETRY TRACINGS, OR PATIENT-REPORTED SYMPTOMS TO ENSURE TIMELY CARE AND ASSESSMENT BY LICENSED STAFF MEMBERS.

Requirements

Works in harmony with assigned co-workers and other department staff.
Is punctual in attendance. Adjusts personal schedule to work as scheduled. Provides proper notification for absence as per hospital policy.
Accepts and responds to constructive criticism, assigned duties and suggestions in a cooperative manner.
Demonstrates the ability to accept and implement change
Completes assignments accurately and on time.
Participates in continuing education programs and staff meetings as evidenced by attendance records.
Where applicable, floats to other areas as assigned; responds to floating requested with a positive attitude.
Willingly accepts assignments to special projects.
Attentive to detail, record-keeping and required paperwork inherent to the position.
Demonstrates kindness, courteousness, and sensitivity to patients, families, physicians, co-workers and visitors at all times.
Appears well groomed and observes established dress guidelines, visibly wearing the name identification badge.
Displays self-respect and pride in KCHS.
Assists all patients, family members/significant others, physicians, visitors and employees in a friendly manner.
Introduces self and uses caring, thoughtful words either in person or on the telephone.
Demonstrates ethical and appropriate behavior for a healthcare environment to include, but not limited to, dignity, patient’s rights and privacy, and the maintenance of confidentiality of patient information.
Demonstrates caring. If unable to assist an individual in needs, offers to find someone who can.
Demonstrate proper telephone etiquette. If transferring a telephone call, announces the caller and briefly explains the situation before ending the transfer.
Always makes eye contact when speaking with patients, family members/significant others, visitors, employees, etc. Knocks before entering a room or office. Addresses all individuals courteously.
Keeps voice down, does not shout or use improper language. Responds to all inquiries promptly and courteously.
Shares information so that the people who need to be aware of the facts are informed.
Demonstrates adherence to infection control policies as evidenced by in-service attendance records and employee practices
Demonstrates correct hand washing technique.
Demonstrates knowledge of appropriate personal protective equipment (PPE) and uses same in practice.
Notifies the Infection Control Nurse of real or potential exposures.
Demonstrates adherence to risk management and safety policies and codes as evidenced by in-service attendance records and employee practices.
Maintains a clean and safe environment for patient and co-workers.
Follows all general safety rules.
Notifies the Safety Committee member, Department Director, and/or COO of incidents involving injury or having the potential for injury.
Submits incident reports according to hospital policy.
Participates in Quality Improvement activities of their department and the facility.
Identifies areas of improvement and communicates quality improvement ideas to their manager in order to improve the quality of care delivered to patients in their care.
Is a stakeholder in improvement projects, PDSA process improvement, and Root Cause Analysis discussions.
High School Diploma
Valid driver’s license
Basic Life Support (BLS)
Ability to work cooperatively and communicate effectively to maintain good working relationships with staff, healthcare providers, and patients
Must be capable of communicating clearly (reading, writing and speaking) in the English Language.
Must be proficient in the operation of a personal computer with Microsoft Office and the Internet
Must be capable of reading and comprehending complex healthcare laws and regulations.