Cardiac Device Technician II

St. Charles Health System•Bend, OR

2d•$29 - $44•Onsite

About The Position

The Cardiac Device Technician 2 at St. Charles Health System is primarily responsible for performing device checks, interpretations and programming of pacemakers, implantable cardioverter defibrillators, loop recorders, and home monitor equipment. This position processes patient data with clinical judgment using a variety of information systems while facilitating clear patient education regarding their cardiac care, medications, disease process/prevention, risk factors, and cardiac procedures. The position is responsible for recognizing and responding immediately and appropriately to potential emergency situations that arise, and making clinical decisions regarding heart rhythms, safety, contraindications to testing, and test termination under physician protocol. Other functions may include escorting rooming patients, and providing care as directed by a provider. This position does not directly manage any other caregivers.

Requirements

Bachelor's Degree Exercise or Health Science, or related industry field. Equivalent education/experience such as a High School Diploma/GED plus five (5) years' experience in cardiac telemetry, electrocardiogram, electrophysiology tech, monitor tech, device industry, or device monitoring may be considered.
Current American Heart Association Basic Life Support (BLS) for Healthcare Provider Certification AND National Certification from Cardiovascular Credentialing International OR National Certified Cardiac Device Specialist, National Cardiac Device Remote Monitoring Specialist certification, National Certified Electrophysiology Specialist certification from the International Board of Heart Rhythm Examiners OR National Clinical Exercise Physiologist certification from the American College of Sports Medicine OR Certified EKG Technician (CET) from the National Healthcare Association.
One (1) year experience in cardiac services.
Intermediate to advanced proficiency in Microsoft applications (Word, Excel and Access), database management, and document preparation.
Must have excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System.
Ability to effectively interact and communicate with all levels within St. Charles Health System and external customers/clients/potential employees.
Strong team working and collaborative skills.
Ability to multi-task and work independently.
Attention to detail.
Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.
Strong analytical, problem solving and decision-making skills.
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

Nice To Haves

One (1) year cardiac device experience.

Responsibilities

Prepares patient for device checks, including patient interviews, obtaining medical history, obtaining patient consent and signatures, and conducting patient teaching related to procedure including risks and complications under physician protocol.
Instructs patients in the function of pacemakers, ICD's, Loop Records, and home monitoring equipment.
Facilitates pre-procedural appointments for cardiac device generator replacements, new implants, and laser extraction.
Incorporates patient and family education, and the Surgical Site Infection (SSI) strategies reflective of Surgical Care Improvement Project (SCIP) and Institute of Health care Improvement (IHI) best practices.
Implements essential patient teaching elements and serves as a resource for patient concerns and questions intra-operatively, upon hospital discharge, device home monitoring and clinic follow up care throughout the device/patient lifetime.
Provides phone advice to patient calls with clinically related questions using critical thinking and physician protocols to provide the best patient outcomes.
Provides evaluation and device management to patients under the supervision of a provider.
Maintains Device Patient follow-up scheduling through the electronic medical record to ensure patient safety per clinic protocol.
Ensures correct billing, bill dropping, and coding of device checks.
Supports the vision, mission and values of the organization in all respects.
Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality.
Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.