Card Services Representative II
About The Position
Oregon State Credit Union is seeking a detail-oriented and service-driven Card Services Representative II to join our Card Services team. In this role, you’ll handle a variety of card-related tasks including fraud and dispute processing, ATM settlement, and card exception handling. You’ll play a key role in ensuring accurate transactions, supporting audits, and delivering exceptional service to our members and internal teams. What you will need to be successful: Card Services Expertise: Experience with debit and credit card processing, dispute resolution, and fraud investigation. Familiarity with ATM operations, card settlement, and clearing processes. Proficiency in Microsoft Office (Excel, Outlook, Word), 10-key calculator, and card processing software (Corelation Keystone preferred). Analytical & Organizational Skills: Strong attention to detail and accuracy. Excellent time management and organizational skills. Ability to research and resolve complex card transaction issues. Communication & Collaboration: Excellent written and verbal communication skills. Ability to work effectively with internal teams, members, and vendors. Commitment to providing unsurpassed service and maintaining confidentiality. Experience & Education: High school diploma or GED required. One year of accounting coursework or equivalent work experience preferred. Completion of Card Fundamentals and Card Operations education classes within six months of hire. Ways we'll appreciate you: A positive atmosphere Competitive wages, incentive bonuses, paid holidays and paid time off 100% credit-union-paid employee coverage for medical, vision, dental, life and disability insurance; dependent coverage also available 401k Plan with an amazingly generous credit union match! Tax-saving Flexible Spending and Health Savings Plans Premier membership perks, company clothing, wellness and recognition programs Since it began in 1954, Oregon State Credit Union has been a member-owned, not-for-profit financial services institution. We exist for the benefit of our member-owners, and not to profit from them. That's what makes us different from banks and how we're able to create financial solutions that make lives better. Location: 4800 SW Research Way, Corvallis, OR Work type: Full-Time, Hybrid, Non-Exempt Compensation: $22.50 Oregon State Credit Union is an equal opportunity employer, including veterans and individuals with disabilities. The information above provides the general nature of work performed in this position and outlines primary qualifications. The successful candidate must be able to demonstrate that they have the legal right to work in the US and pass a background screening to the satisfaction of Oregon State Credit Union.
Requirements
- Card Services Expertise: Experience with debit and credit card processing, dispute resolution, and fraud investigation.
- Familiarity with ATM operations, card settlement, and clearing processes.
- Proficiency in Microsoft Office (Excel, Outlook, Word), 10-key calculator, and card processing software (Corelation Keystone preferred).
- Analytical & Organizational Skills: Strong attention to detail and accuracy.
- Excellent time management and organizational skills.
- Ability to research and resolve complex card transaction issues.
- Communication & Collaboration: Excellent written and verbal communication skills.
- Ability to work effectively with internal teams, members, and vendors.
- Commitment to providing unsurpassed service and maintaining confidentiality.
- Experience & Education: High school diploma or GED required.
- Completion of Card Fundamentals and Card Operations education classes within six months of hire.
Nice To Haves
- One year of accounting coursework or equivalent work experience preferred.
Benefits
- A positive atmosphere
- Competitive wages, incentive bonuses, paid holidays and paid time off
- 100% credit-union-paid employee coverage for medical, vision, dental, life and disability insurance; dependent coverage also available
- 401k Plan with an amazingly generous credit union match!
- Tax-saving Flexible Spending and Health Savings Plans
- Premier membership perks, company clothing, wellness and recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
101-250 employees
