Card Room Host - Days
About The Position
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Keeping games balanced by seating new players at the appropriate tables. Signing players up on the wait list if seats are not currently available. Calling players on the wait list in order to fill vacant seats. Establish business relationships with guests through excellent customer service by smiling, making eye contact, and attentively listening to guests’ needs while making a reasonable effort to accommodate. Answering phones in a polite, professional manner. Answering guest inquiries in a polite, courteous manner. Making regular announcements both in the poker room, as well as the casino when seats are available. Making announcements in the poker room to apprise players of promotions. Assisting the Shift Manager/Floor Supervisor in conducting promotions by announcing rules, giving status updates, and announcing winners when applicable. Other duties such as assisting in maintaining a clean, safe environment for guests and fellow team members. Other duties as assigned by Management
Requirements
- Must be at least 21 years of age.
- High school diploma or equivalent.
- Experience with hand-held microphones, phones, and computers required.
- Excellent verbal and written communication skills and strong organizational skills.
- Must be able to work flexible shifts.
- Must be able to stand and walk for extended periods of time.
- Must possess flexibility to bend and reach.
- Must be able to withstand noise for extended periods of time.
- Must be able to speak on the departmental public address system for extended periods of time.
- Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations
Responsibilities
- Keeping games balanced by seating new players at the appropriate tables.
- Signing players up on the wait list if seats are not currently available.
- Calling players on the wait list in order to fill vacant seats.
- Establish business relationships with guests through excellent customer service by smiling, making eye contact, and attentively listening to guests’ needs while making a reasonable effort to accommodate.
- Answering phones in a polite, professional manner.
- Answering guest inquiries in a polite, courteous manner.
- Making regular announcements both in the poker room, as well as the casino when seats are available.
- Making announcements in the poker room to apprise players of promotions.
- Assisting the Shift Manager/Floor Supervisor in conducting promotions by announcing rules, giving status updates, and announcing winners when applicable.
- Other duties such as assisting in maintaining a clean, safe environment for guests and fellow team members.
- Other duties as assigned by Management
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
