Car Wash Team Member

TOMMY'S EXPRESS•Pinellas Park, FL

4d•$15

About The Position

Tommy’s Express Holdings (TXH) is the holding company for several Tommy’s Express car wash franchise locations operating primarily within five counties of southwest Florida Our car wash facilities are World Class and so is our customer service. Tommy’s Express Holdings (TXH) has exciting opportunities for Car Wash Team Members that can achieve excellent guest service.

Requirements

High school diploma or the equivalent preferred
Prior sales experience preferred
Must possess superior communication and problem-solving skills
Collaborative with strong influencing and interpersonal skills
Highest level of integrity and ethics, both professional and personal
Excellent attention to detail
Hands-on experience with POS transactions
Have a friendly and energetic personality with customer service focus
Ability to perform under pressure and address complaints in a timely, professional manner
Availability to work flexible shifts
Ability to use a computer, tablet, smart phone, software, and the internet.

Responsibilities

Provide our guests with a “World Class” experience by greeting our guests in a professional and courteous manner.
Has a thorough understanding of Tommy’s Express products and promotions to effectively drive sales by providing a solution.
Resolve guest complaints and ensure maximum guest satisfaction.
Stay up to date with product features and maintain our store’s visual appearance in high standards.
Drive sales results by creating strategic plans and initiating actions that maximize efficiencies and eliminate obstacles.
Demonstrate and maintain the highest levels of customer service.
Excellent sales service to ensure high levels of customer satisfaction through
“Go the extra mile” to drive sales
Welcome customers to the store and answering their queries
Process POS (point of sale) purchases
Collaborate with co-workers to ensure proper guest service
Build productive trust relationships with guests