Car Wash Supervisor

Splash InEllicott City, MD
$18 - $23

About The Position

Ready to Make Waves as a Splash In Supervisor? We're not just a car wash – we're a certified Great Place to Work™ and Fortune's Best Workplace in Retail™, and we're making a splash in the industry with our fantastic team! If you're ready to dive into an exciting role with a company that puts its people first, look no further. Splash In is part of The Wills Group, a $1.5 billion company based in La Plata, Maryland. As a leader in convenience retail, fuels marketing, and real estate, we’ve been keeping lives in motion since 1926. Our car washes use cutting-edge water reclamation technologies and eco-friendly products, reflecting our commitment to environmental stewardship.

Requirements

  • High School Diploma/GED, with an AA or BS degree preferred -or- ability to complete employer-paid GED program.
  • 1-3 years of supervisory experience in a car wash, retail or hospitality operations supervisory role. Experience in HVAC, plumbing, or electrical work is a plus!
  • Team champion with effective interpersonal skills and proven ability to support a team while delighting guests.
  • Sales experience with a proven ability to drive membership growth and create loyal customers
  • Excellent communication skills, both written and verbal, with an aptitude for technology, problem solving and organization.
  • Results-driven with a knack for analyzing processes and reports.

Responsibilities

  • Sales and Membership Growth: Drive membership and wash sales through fantastic employee-customer interactions.
  • Operational Uptime: Perform preventive maintenance, handle general maintenance and repairs, and tackle any challenges that come your way.
  • Customer Service: Make every customer's day by addressing their questions, concerns, and even complaints. You're their car wash guru!
  • Reconciliation: Master the art of POS systems, cash management, and inventory control.
  • Employees: Be the leader who keeps your team trained, motivated, and looking sharp in their uniforms.
  • Appearance and Cleanliness: Maintain our high standards for cleanliness and appearance – from the lot to the wash bay and everything in between.
  • Administration: Stay organized and collaborate with our administrative assistant on tasks like employee support and membership sales.

Benefits

  • Paid Time Off: Up to 3 weeks of vacation, sick, and personal leave, plus 8 holidays with bonus pay when worked.
  • Paid Community Engagement: 2 paid community service days each year.
  • Paid Parental Leave: Support for new parents.
  • Education and Development: Tuition reimbursement, development programs, and certificate program assistance.
  • Financial Well-being: 401(k) with employer-matched contribution and financial planning assistance.
  • Healthcare: Affordable medical, dental, and vision plans with an option for a health savings account.
  • Insurance: Pet insurance, basic life insurance, short and long-term disability coverage.
  • Career Growth: Opportunities to advance in the Mid-Atlantic Region.
  • Employee Perks: Free coffee, fountain beverages, and discounts on fresh food at our Dash In corporate stores and discounted monthly car wash memberships.
  • Exclusive Discounts on theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

101-250 employees

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