Car Wash Maintenance Manager

Circle K•Minnetonka, MN

8d•$72,000 - $708,000

About The Position

Car Wash Maintenance Manager We want you to join our team as Car Wash Maintenance Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further. As a Car Wash Dispatcher, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Paid Vacations Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Salary Range $72,000 to $708,000 per year. Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Performance and Incentive Bonuses Flexible Spending/Health Savings Accounts Tuition Reimbursement JOB SUMMARY: Management and assignment of car wash work orders via Nuvolo. Coordination and dispatching of the Holiday car wash maintenance team and external vendors to required job sites as directed by electronic service requests or other. Dispatching duties also involve the operating and managing of Holiday’s electronic call logging/work order programs, computer programs, and other internet-based programs as directed. Another key focus of this position is to provide first-line contact and troubleshooting support to the stores requesting service. The Car Wash Maintenance Dispatcher will attempt to troubleshoot reported problems with the stores to potentially resolve issues without dispatching service to the site. If troubleshooting does not resolve the issues, the dispatcher will direct an internal tech or outside vendor to the site.

Requirements

Possess a basic knowledge of equipment repairs, mechanical background preferred
High school graduate
Previous carwash, maintenance, field service experience preferred
Ability to handle multiple tasks and stressful situations
Previous dispatch experience preferred, but not necessary
Strong communication skills are necessary
Ability to work independently or with minimal supervision
Knowledge of Microsoft Office and other internet-based programs are a must
Possess a strong attention to detail
Must possess strong organizational skills

Responsibilities

Manage work orders and calls from corporate stores and provide basic car wash troubleshooting.
Create, operate, and monitor the use of work orders in Service Now/ Nuvolo for maintenance needs.
Create, operate, and monitor the use of Teams folders, spreadsheets, and other programs for office and tech use.
Prioritize projects and dispatch internal / external technicians accordingly.
Plan, schedule, and execute preventive maintenance needs for car washes and related equipment.
Monitor vehicle traffic, vehicle maintenance, and remote employees as needed.
Communicate with stores, internal service team, internal departments, operations, outside vendors, and regulatory agencies in a clear and precise manner regarding car wash.
Provide technical information to non-technical individuals in a clear and detailed manner
Assist in setting up new vendors for services.
Negotiate vendor services & labor rates, parts contracts ( IE pit pumping and bay cleaning).
Approve and process invoices in accordance with company policy via programs such as Service Now, Nuvolo, Laserfiche, and POPA.
Review, create work orders, and or provide approval to estimates for needed repairs and or requested changes to car washes.
Store visits to meet with vendors and internal departments for service issues or reload walk throughs as needed.
This position will include participation in the rotating on-call, emergency after-hours program for all stores. (general maintenance, not car wash)
Other duties as requested by Supervisor