Car Wash Attendant Lead

Chevron Stations•Chula Vista, CA

1d•Onsite

About The Position

Chevron Stations Inc (CSI) operates retail stations selling gasoline and convenience products. They are seeking hard-working, safety-conscious, team-oriented individuals with a positive attitude. The ideal candidate is self-motivated, dependable, and capable of working effectively and safely in a fast-paced environment while maintaining a strong customer focus. This Lead role supports the Car Wash Site Manager and is crucial for maintaining CSI's standards, as their locations serve as flagships for testing new products and setting standards for all Chevron stations.

Requirements

Demonstrated ability to motivate others and be a cooperative teammate with confidence in work processes and goals
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters
Strong verbal and interpersonal communication skills including ability to listen attentively and to communicate information clearly and effectively
Ability to organize and keep car wash site clean and inviting
Strong problem-solving skills
A resilient, consistent, go-getter who sees every customer as a new opportunity
Someone who loves to be active and engaged all the time
Maintain the highest level of professionalism through the way you dress, carry yourself and interact with customers
Valid driver’s license
Must be at least 18 years of age or older to work in California locations
Must be able to work weekends, holidays, and various hours

Nice To Haves

Retail and/or hospitality experience preferred

Responsibilities

Resolve customer service concerns
Take customer orders for Unlimited Memberships and sell them with accuracy and speed
Handle credit card transactions through the kiosk
Help provide a safe and clean working environment by completing daily checklists and implementing safety guidelines and procedures
Support the car wash site manager with supervision of daily activities and provide back-up support on site when the manager is absent
Provide outstanding customer service
Clean and maintain car wash site and equipment
Assist customers with questions on pricing, service, and awareness of the car wash process
Guide customers into the carwash conveyer
Sell car wash services and unlimited memberships
Maintain and stock chemicals and equipment
Assist customers to process transactions
Maintain a safe environment on-site while working with others by following all safety guidelines and procedures
Support the car wash site manager with supervisory responsibilities including training new team members, completing and submitting necessary paperwork, and submitting required reporting
Learn Ducky’s at Chevron Wash Core Values prior to working your first shift
Learn Ducky’s at Chevron Carwash Service Menu and Unlimited Scripts prior to working your first shift