Car Sales Representative

DARCARS Automotive Group

About The Position

DARCARS CDJR of New Carrolton is now hiring Car Sales Representative to join our team! As a Car Sales Representative, you will be responsible for selling new and used vehicles, delivering exceptional customer service, and achieving DARCARS' sales objectives. You will engage with customers both in person and virtually, collaborating with fellow Sales Consultants, Sales Managers, Finance Managers, and the General Manager. This is a non-supervisory, commission-based role. Qualifications: Strong communication skills with both customers and DARCARS employees Ability to speak multiple languages (Spanish and Chinese) is a plus! Demonstrated commitment to customer service Comfortable using video tools, Facetime, etc., to assist customers Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers Previous sales experience preferred but not required Requires the ability to stand, walk, bend, twist, and stand to perform normal job functions Be able to work in a fast-paced environment Be a team player Must be able to work a flexible schedule, evenings and weekends Must have a valid driver’s license and acceptable safe driving record High school diploma or equivalent (GED) Must be at least eighteen years of age Must be able to pass pre-employment screen (background)

Requirements

Strong communication skills with both customers and DARCARS employees
Demonstrated commitment to customer service
Comfortable using video tools, Facetime, etc., to assist customers
Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
Requires the ability to stand, walk, bend, twist, and stand to perform normal job functions
Be able to work in a fast-paced environment
Be a team player
Must be able to work a flexible schedule, evenings and weekends
Must have a valid driver’s license and acceptable safe driving record
High school diploma or equivalent (GED)
Must be at least eighteen years of age
Must be able to pass pre-employment screen (background)

Nice To Haves

Ability to speak multiple languages (Spanish and Chinese) is a plus!
Previous sales experience preferred but not required

Responsibilities

Conducts business in a professional and ethical manner
Follows DARCARS approach to selling (including but not limited to):
Greets customers with a welcoming attitude and listens to their needs
Describes operations and features of vehicles matching customer’s needs via in-person or virtually
Follows DARCARS test drive procedures (obtaining correct identification, following test drive route, etc.)
Suggests optional equipment, features, warranties, for customer to purchase
Correctly computes and quotes sales price
Works with finance team to obtain financing, as needed
Completes all necessary paperwork
Arranges for delivery and registration of the vehicle
Addresses all customer concerns and ensures customer is satisfied
Maintains solid knowledge of brands and products; including features, specifications, pricing, options, and standard equipment
Must be able to make an effective demonstration ride on a planned route
Develop and maintain future prospect and customer follow-up system
Participates in all required brand and DARCARS training
Utilizes and familiar with online digital retailing selling tools
May be required to use video tools to assist customers virtually with car buying process
In conjunction with the General Manager, develops personal income goals consistent with DARCARS standards and develops a strategy to consistently meet those goals
Complies with DARCARS policies and procedures
Other duties as assigned