Car Sales Representative

Darcars Automotive Group • Fairfax, VA

103d

About The Position

DARCARS of Fairfax is now hiring Car Sales Representative to join our team! As a Car Sales Representative, you will be responsible for selling new and used vehicles, delivering exceptional customer service, and achieving DARCARS' sales objectives. You will engage with customers both in person and virtually, collaborating with fellow Sales Consultants, Sales Managers, Finance Managers, and the General Manager. This is a non-supervisory, commission-based role.

Requirements

• Strong communication skills with both customers and DARCARS employees
• Ability to speak multiple languages (Spanish and Chinese) is a plus
• Demonstrated commitment to customer service
• Comfortable using video tools, Facetime, etc., to assist customers
• Ability to speak, read and comprehend instructions, short correspondence, and policy documents
• Previous sales experience preferred but not required
• Ability to stand, walk, bend, twist, and stand to perform normal job functions
• Ability to work in a fast-paced environment
• Must be a team player
• Must be able to work a flexible schedule, evenings and weekends
• Must have a valid driver's license and acceptable safe driving record
• High school diploma or equivalent (GED)
• Must be at least eighteen years of age
• Must be able to pass pre-employment screen (background)

Responsibilities

• Conduct business in a professional and ethical manner
• Follow DARCARS approach to selling, including greeting customers with a welcoming attitude and listening to their needs
• Describe operations and features of vehicles matching customer's needs via in-person or virtually
• Follow DARCARS test drive procedures, obtaining correct identification and following test drive route
• Suggest optional equipment, features, warranties for customer to purchase
• Correctly compute and quote sales price
• Work with finance team to obtain financing, as needed
• Complete all necessary paperwork
• Arrange for delivery and registration of the vehicle
• Address all customer concerns and ensure customer satisfaction
• Maintain solid knowledge of brands and products, including features, specifications, pricing, options, and standard equipment
• Make an effective demonstration ride on a planned route
• Develop and maintain future prospect and customer follow-up system
• Participate in all required brand and DARCARS training
• Utilize and be familiar with online digital retailing selling tools
• May be required to use video tools to assist customers virtually with the car buying process
• In conjunction with the General Manager, develop personal income goals consistent with DARCARS standards and develop a strategy to consistently meet those goals
• Comply with DARCARS policies and procedures
• Perform other duties as assigned

Benefits

• Comprehensive Benefits Plan including 401k
• Employee discounts on vehicle purchases, parts and service repairs
• Opportunities to join our community service initiatives
• Internal career advancement opportunities

What This Job Offers

• Education Level: High school or GED