Car Care Assistant Manager

AAA Mid-Atlantic•Columbia, MD

2d•$56,422 - $71,993•Onsite

About The Position

AAA Club Alliance is actively hiring for an Assistant Manager to help lead our Automotive Repair Team in Columbia, MD! Location Address: 7065 Minstrel Way, Columbia, MD 21046 At AAA, our mission and core passion to help others is still as strong as it was 100+ years ago when we founded AAA as the safety and travel advocate for drivers, passengers, and pedestrians. Today, we seek out Associates who share that same passion and embody our Shared Values: Teamwork, Respect, Integrity, and Quality. We’ve created an environment where you can look forward to coming to work and interacting with passionate people who enjoy what they do and love supporting a team. Bring your passion to AAA Club Alliance! Be our ambassador of car care safety and automotive repairs and join our team as an Assistant Manager. At AAA, your success is our success. As an Assistant Manager, we can offer you: The starting base compensation for this position is $56,422 to $71,993 annually. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. No nights

Requirements

High school diploma or equivalent (Associate Degree in Automotive Technology or ASE Certification a plus!)
5 years’ experience in the automotive repair industry.
Mechanical/Technician background
Must possess and maintain a valid driver’s license.
The ability to complete a satisfactory Pre-Employment Screening if offered the position.

Nice To Haves

Associate Degree in Automotive Technology or ASE Certification

Responsibilities

Supervise and mentor Repair Technicians.
Consult with Service Advisors, as needed, to ensure appropriate work is assigned according to Repair Technician’s’ skill level.
Verify that all repairs and maintenance on all vehicles is completed accurately and in a professional manner, and as specified in manufacturer-designed procedures or accepted industry practices.
Supervise and ensure communication between Car Care Center and customer.
Ensure that customer is kept up to date and ensures accuracy of repair permissions, agreements and expectations and that promised estimates and completion times are met.
Supervise and ensure continuous implementation and adherence to all AAA Car Care policies and procedures.
Verify that all repairs are properly completed by re-testing repaired system to ensure proper function; road test vehicles, as necessary, to identify concerns or validate repair.
Accurately complete paperwork, including, repair information on work orders, and information for state and emission inspections, including waivers and exemptions, etc.
Assist in the hiring and evaluation of Repair Technicians and training and development of Repair Technicians and Service Advisors.
Open and close Car Care store and ensure adequate scheduling of same.
Other duties as assigned.